P10 WiFi disconnects randomly

[Daniel.l.f]

Hi all, I have a p10, running emui 5.1 on Android 7.0, and I have problems with the Wifi.

It disconnects after a numbers of hours, apparently randomly, and switches to mobile data.

If I try to connect to the network again, it will just try multiple times, until it claims that "Network access denied."

It will only reconnect to the WiFi if I restart the phone. I have therefore concluded it's the phone's fault and not the router's...

Please, does anyone maybe have an idea how to fix this?
Most times I won't even notice the disconnect and I end up consuming all my mobile data.. so annoying!

Many thanks!

 

[xodeus]

Get into WiFi connections.
Tap on configure at the bottom.
Choose keep WiFi alive when idle.
http://imgur.com/PDrWDEQ
It will prevent the drops.
It has something to do with Mac address lease time on your router. It's not your Huawei device.

 

[JamesRLS]

That happened to me too, I just reset my network settings and it stopped happening

 

[Daniel.l.f]

xodeus and JamesRLS thanks for your messages!

xodeus:
It was already set to "Always" keep alive, just like you suggested, so unfortunately this wasn't it..

I also checked my router lease settings and couldn't find anything, but fact is that this only happens my Huawei P10 - all other devices at home stay connected...

JamesRLS:
I'm so desperate at this point that I went for your slightly "nuclear" option (I will have to collect all wifi-passwords again..) - I hope it works!

Will post updates with any results..

 

[Daniel.l.f]

So after a couple of days, it seems to be confirmed: Resetting the network settings has worked!

Many thanks JamesRLS

I just hope I had done this earlier, I've been having this problem for months now, and it was so easy to solve...

 

[JamesRLS]

So after a couple of days, it seems to be confirmed: Resetting the network settings has worked!

Many thanks JamesRLS

I just hope I had done this earlier, I've been having this problem for months now, and it was so easy to solve...

No problem, glad I could help, and enjoy the phone

 

[Sedickah]

No problem, glad I could help, and enjoy the phone

Hi ive got the same problem .

ive got a Huawei p10 EMUI version 9 . i reset the network settings but it keeps dropping randomly . i cannot find the option to keep wifi alive .

Please help me im desperate . the wifi is never constant . it drops every minute basically