P20 Pro - Microphone issues

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Alle090

Member
Dec 24, 2010
47
14
Stockholm
Hello,

I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.

Anyone else having similar issues?


Update;

I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
:(
 
Last edited:
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popeppel

New member
Jul 14, 2010
4
0
Same problems and more....

Hello,

I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.

Anyone else having similar issues?


Update;

I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
I did a quick reboot and now, huzzaa, everything works again...
:(

I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!
 

Alle090

Member
Dec 24, 2010
47
14
Stockholm
I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth

Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.


I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!

For me it all starts working after a reboot :s


I got 3 days more to decide whether to keep it or not :s
 
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anilhk

Senior Member
May 1, 2007
83
13
I said earlier I don't have problem, but I do have problems with phone calls. The other party cannot hear me well. Maybe it is something to do with using Boldbeast. It records well, but maybe it interferes with phone calls. Can someone confirm this?
 

dgoncalves81

Member
Mar 4, 2015
29
4
I'm regularly having the same issue.. Occasionally the other person at the start of a call can't hear me..

I have only yet encountered the issue with actual phone calls not whatsapp voice calls etc..

So I'm wondering if it's perhaps a VoLTE bug?

Or the only other thing I can think of is that perhaps the USB-C to 3.5mm headphone adapter plays around with the audio pipeline and doesn't reset.. Just speculation
 

BroMohawk

New member
May 29, 2018
1
0
Microphone error

Same to me here... Is there any solution? My friend can't hear me at all on the phone call... But when I playing PUBG with microphone enable they said my voice just like cartoon....
 

dgoncalves81

Member
Mar 4, 2015
29
4
There seems to be a few causes

Potentially:
1/ going into private space
2/ after using usb-c headphone adapter
3/ after using Bluetooth Audio

Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline

The only solution I have is to restart the phone.. That works

..
 
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Shrink21

Member
Sep 22, 2010
11
0
Same issue here.
I tried turning off VoLTE and WIFI calling. No luck.
This is really giving me a hard time. I can't make calls anymore.
People just don't hear me.
 

Shrink21

Member
Sep 22, 2010
11
0
Do you guys have the dual SIM version? How many cards installed?
I removed the Sim in slot 1 yesterday and when I slid the tray back in the phone showed an update for the provider settings (and provider apps etc.)
I run the update and restarted the phone. Some provider apps were installed with the update.
--> first call went without problems.

--> maybe 2 SIM cards interfere?
--> maybe the provider update needed to be forced (by removing one of the SIM cards)
--> maybe it was just the reboot.

I'll keep you posted.
 

leroytorner

Senior Member
Jul 20, 2011
120
21
Encarnación
Ok, I have two sims in the phone. But now I deny Google permission for the microphone (I don't use "ok Google" to wake up), and never happens again, microphone works fine all the time.

Sent from my CLT-L29 using Tapatalk
 

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    For info it's not a handset issue (I suspect) as my ZTE Axon 7 had the same issue. It's to do with Google Assistant and "always listening". It's a software bug. It's one of the reasons I gave up on my Axon 7 but am now seeing it on this phone too :(
    1
    Hello,

    I got myself a Huawei P20 Pro and am fairly satisfied with it atm. But there is one issue I have now and that is that apps like Line, Teamspeak 3 and even the phone app is using the wrong microphone when using a Bluetooth headset or even an USB C -> 3,5 mm headset.
    One thing that I do remember now that I am writing this, is that I have Boldbeast Recorder installed, which is a call recording app. But I never had these issues with my Samsung S7 Edge.

    Anyone else having similar issues?


    Update;

    I made a call earlier today and had these issues, but using the handset itself. But after a while even calling seems to not be working.
    I did a quick reboot and now, huzzaa, everything works again...
    :(
    1
    I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth
    1
    I have Huawei P20 Pro and I use Boldbeast call recorder. It works fine with the handset as well as work Bluetooth

    Hmm, I think it happens for me whenever I use my Bluetooth headset (Jabra EVOLVE 65 MS). After I stop using it and go back to my USB-C -> 3,5mm headset it has that weird bug again.


    I have the same problems with my P20 Pro! I can't make calls after a while with apps like messenger och WhatsApp, and after a while even audio when recording video I gone! A restart works for a while but then back to same behavior! This is really bad if they want to compete on the high end market... Hoping for a system update that fixes this ASAP!

    For me it all starts working after a reboot :s


    I got 3 days more to decide whether to keep it or not :s
    1
    There seems to be a few causes

    Potentially:
    1/ going into private space
    2/ after using usb-c headphone adapter
    3/ after using Bluetooth Audio

    Still wondering if it's a VoLTE thing or if it also happens with whatsapp during a microphone. If it's only effecting phone calls and not apps that use the microphone that would point to volte or some other part of the call pipeline rather than the general audio pipeline

    The only solution I have is to restart the phone.. That works

    ..
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