P30 Pro suddenly turned off now in boot loop??

[stryker05]

Anyone experienced this?

My phone suddenly turned off and now its in boot loop (Huawei Logo). I tried the volume up plus power button nothing happens.

sometimes it goes to recovery mode then showed the option to reinstall the software via wifi, format or reboot. So I tried every option which failed before I tried reinstalling the software via wifi, now its always stuck in bootloop.

I didnt install any custom roms or anything on my phone.

 

[dezborders]

Have you tried a factory reset in Recovery mode?

 

[lfiesta664]

Have you tried a factory reset in Recovery mode?

Hi, I'm having the exact same issue. I don't know if it was because of an update or what. The phone is stuck in boot loop now.
I tried all the options by pressing VolUp+Power buttons. Wipe Cache/Factory Reset/Safe Mode. Nothing works. The phone is still stuck in boot loop.
Also tried VolDown+Power.

Any suggestions? Do any others have this issue?

 

[JustAUser1989]

Boot loop

Same here, out of nowhere, my phone shutdown and goes into bootloop. On my way to send this phone to service centre. Piece of crap, 3month +2 weeks?

 

[kittiyut]

What did everyone with the problem do prior to the bootloop? OTA update?

 

[lfiesta664]

What did everyone with the problem do prior to the bootloop? OTA update?

In mi case, was an OTA.
Update 9.1.0.185 (C431E4R2P2) is causing the bootloop.

I had to install manually an older version and it boots.
Complete garbage from Huawei...

 

[kittiyut]

Well that's scary! Installing OTA update causing bootloop!?

I haven't received it yet, should I wait/skip?

 

[dynamike147]

Same here. After updating to 9.1.0.185 (C432E4R2P2) my phone hangs in a bootloop.

What I have tried that did not help:
- wipe the caching partition via boot menu (volume up + power button)
- force re-install via boot menu (volume up + power button)

According to phone support at Huawei, they are working on 9.1.0.300 at the moment but the guy on the phone could not tell whether there is a fix for bootloop included and also did not share any release date.

Can anyone give guidance on how to downgrade *without* erasing all data? Unfortunately, I don't have a recent backup (yes shame on me; with my old phone I had setup automated backup but I haven't with this one yet.)

 

[darklordgsr]

Anyone experienced this?

My phone suddenly turned off and now its in boot loop (Huawei Logo). I tried the volume up plus power button nothing happens.

sometimes it goes to recovery mode then showed the option to reinstall the software via wifi, format or reboot. So I tried every option which failed before I tried reinstalling the software via wifi, now its always stuck in bootloop.

I didnt install any custom roms or anything on my phone.

I am facing the similar problem my mobile is restarting continuously... It has been 1 week, I'm in Bangladesh and there's no good expertise to understand this problem, please anyone help me

 

[khalid0099]

Follow steps last page https://huaweiflash.com/how-to-flash-huawei-stock-firmware-all-methods/

 

[lfiesta664]

I am facing the similar problem my mobile is restarting continuously... It has been 1 week, I'm in Bangladesh and there's no good expertise to understand this problem, please anyone help me

Huawei P30 Pro suddenly updated automatically. No button to cancel or whatever.
It's now working. No bootloop with version 9.1.0.185 (C432E4R2P2).

I don't know what is happening...

 

[rafox2]

I'm in Brazil, I have a P30 Pro and the same thing is happening, after the OTA update the device is restarting forever ... There is no authorized service for imported devices here. I do not know what else to do

 

[huaweisuckshard]

Having the same issue, P30 - it must have tried to update to 9.10.193 lastnight. it now forces into Erecovery - makes me "download latest version and recovery" which just fails over and over again. cleared cache, tried factory reset - tried everything possible and it just loops downloading the garbage software and then "verifying package failed" and starts again.
3rd update in 4 months thats broken my p30 - do they even bother testing any of the crap they forcefully roll out on people?

 

[albertbrasil]

alguma solução para esse problema?? ou é hardbrick??? aconteceu o mesmo comigo no brasil.

Auto Translate:-

Is there any solution to this problem? or & eacute; hardbrick ??? The same thing happened to me in Brazil

 

[kiroto]

anyone with working solution?

 

[kiroto]

Just a thought, I can boot in fastboot mode. Will I be able to flash a stock firmware to revive the phone?

 

[Hibrian]

I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.

After many hours of trying I managed to get into recovery mode once. The options for Factory Reset and Deleting cache were greyed out. So i tried to update the software via wifi. When I tried to connect to my wifi it asked for the wifi password but my keyboard was unresponsive so I couldn't enter it. However, the backspace/delete key was working fine. I grabbed my other phone to turn off the wifi password and in that short time, the phone rebooted into the Huawei logo on its own and I couldn't access recovery mode again after 3 hours of trying.

Today I went to the Huawei service center and the technician told me that the problem was a faulty motherboard. So now I need to wait 1-2 weeks for them to replace the motherboard. The repair will be free of cost as my device is still under warranty. The technician told me the 2 main reasons the bootloop issue happens is because of a faulty motherboard or a software glitch. Unfortunately mine was a faulty motherboard

 

[kiroto]

I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.

After many hours of trying I managed to get into recovery mode once. The options for Factory Reset and Deleting cache were greyed out. So i tried to update the software via wifi. When I tried to connect to my wifi it asked for the wifi password but my keyboard was unresponsive so I couldn't enter it. However, the backspace/delete key was working fine. I grabbed my other phone to turn off the wifi password and in that short time, the phone rebooted into the Huawei logo on its own and I couldn't access recovery mode again after 3 hours of trying.

Today I went to the Huawei service center and the technician told me that the problem was a faulty motherboard. So now I need to wait 1-2 weeks for them to replace the motherboard. The repair will be free of cost as my device is still under warranty. The technician told me the 2 main reasons the bootloop issue happens is because of a faulty motherboard or a software glitch. Unfortunately mine was a faulty motherboard

Oh no, I wasn't expecting this from a such a huge company. And as far as I know, Huawei doesn't have any international service warranty and It sucks because I have to be back in Indonesia to get it serviced. Thankfully bought mine April this year. I guess I have to change brand again.

 

[mfadzil81]

Same problem and no solutions.

I bought mine in Malaysia and now on business travel to China. Works fine for the first 4, 5 months. Perfectly. Unfortunately, I went to South Korea last 2 weeks and my P30 Pro went into boot loop. No chance to start the phone. Contacted Huawei chat service, after troubleshooting they advised to send to customer service center. Suspected motherboard issue and will bring to service centre once I'm back to Malaysia. I didn't expect that P30 Pro could have this problem as my Mate 9 works fine for more than 2 years and still working. I didn't bring my Mate 9 while travel this time and ended up buying a new phone. Total waste of money.

Notes:
~tried soft reset and failed
~tried factory reset and failed

 

[teq139]

I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.
(...)

Exactly same issue here 2 weeks ago. Went for a walk on Sunday evening with my phone in my pocket and when I arrived back home my P30 (3-4 months old) was stuck in an infinite reboot loop (Android start screen appears every 5 seconds). Tried to shut down / restart with volume up / down options, but nothing seems to work. I will bring the phone back to the place I bought it and hopefully it will be replaced under warranty, but this really is a nuisance!

Cheers,
teq

BTW: No recent OTA that I can recall preceded this issue.