Partialy broken USB, or broken Zenphone5? Strange...

zenphone

New member
May 11, 2016
4
1
0
Hi guyz,

I recived Zenphone 5 (T00j, WW) with KitKat 2.21.40.44 . The problem is that phone cannot be recognized as storage device on any computer. Please note that I'm skilled in computers, mobie devices, rooting, changing IMEI, reset counters and so on....so please don't write things like "try install correct USB drivers... :) ). So, the problems are 2:
1, phone cannot be recognized as USB storage on any PC - it fails with info "This device is disabled because the firmware of the device did not give it the required resources. (Code 29)" and in Device Manager is allways visible only as "Unknown Device". I installed all possible USB drivers. I can charge this phone via USB. It also doesn't respond on "ADB devcies" command of course. So it's not clear now if it's SW-related problem, or HW related (smashed circuit on PINs, resposible for In/Out data communication). I don;t know history of this phone...

2, I tried to eliminate SW-related issue. I made factory reset via Recovery mode. Downloaded FOTA update (appr. 90MB file). Rebooted to install it, but installation failed after few seconds in Recovery mode with broken android icon with this message :
Installing update...
Veryfyig current system...
assert failed: apply_patch_check("/system/app/AWS.apk" , ...some bull**** codes....
return code 8E:Error in /cache/dlpkgfile
(Status 8)
E: fota_return_code 403
E:Install of /cache/dlpkgfile failed with status 1
Installation aborted.
E:Installation failed with status 1

So I rebooted, and moved whole KK installation UL-ASUS_TooF-WW-5.2.2.2-user.ZIP through SD card to phone root. Phone found new installation .ZIP file, so I choosed install, it rebooted, started installing, but result was the same error message. So I wiped cache, made factory reset and trid once more, but result is the same. So it's not clear if the probelm is somewhere in /system/app/AWS.apk (maybe is missing in the system, I cannot confirm because of broken USB I cannot root it), or if the problem is in cache partition with file /cache/dlpkgfile

Can you please help me somehow guyz? Thank you very much
 

zenphone

New member
May 11, 2016
4
1
0
As I wrote before : "don't ask me for installing drivers..." - of course I installed Intel Android USB drivers :D But it doesn't help. I'll try to dwnld L to SD card and move it to root folder. Maybe whole L installation will solve this problem...it looks that it's SW-realted as is described in Windows Unknown device driver: "This device is disabled because the firmware of the device did not give it the required resources. (Code 29)" . So Windows knows that something tries to cennect, and this eliminates HW failure of USB port
 
Last edited:

ozank

Senior Member
Apr 19, 2016
463
87
0
As I wrote before : "don't ask me for installing drivers..." - of course I installed Intel Android USB drivers :D But it doesn't help. I'll try to dwnld L to SD card and move it to root folder. Maybe whole L installation will solve this problem...it looks that it's SW-realted as is described in Windows Unknown device driver: "This device is disabled because the firmware of the device did not give it the required resources. (Code 29)" . So Windows knows that something tries to cennect, and this eliminates HW failure of USB port
You changed the usb cable as well?
 

zenphone

New member
May 11, 2016
4
1
0
Then you maybe want to change the usb board inside of phone :)
Yes, that's unfortunately the reason of whole issue. I successfuly updated Android L through SD card -> no change. I made downgrade back to KK -> no change. Phone has burned data circuit inside board. OK, no problem, I can live with this :good:
 
  • Like
Reactions: silver2004