PC not recognizing Captivate after Root

s1lverdream

Member
Aug 28, 2010
16
0
0
Hi,

I have rooted my Captivate and now I cant get the device to be recognized in windows 7 (64-bit)

I have tried installing the "SGH-i897_Captivate_USB_Drivers_5_02_0_2" drivers for Win 7 (64-bit); enabled USB debugging on the phone and also selected USB Connected menu to copy files from/to the computer. The PC is able to recognize that a USB device is plugged in but detects it as a Unknown device.

When I manually attempt to install the drivers from device manager, it detects the device as for "Samsung Android USB Composite Device" but ends up saying that the device cannot be started (Code 10).

I have also tried plugging it into a different USB port just to check off a problem with the port.

Appreciate any pointers regarding this.

Thanks
 

fox945

Senior Member
Aug 25, 2010
57
3
0
Knoxville
Check the port on your phone and make sure your cable is fully seated. I had an issue once with mine doing the same thing but it was just my cable getting caught on the little slide protector.

Sent from my SAMSUNG-SGH-I897 using XDA App
 

s1lverdream

Member
Aug 28, 2010
16
0
0
I installed the "usb_drivers_GalaxyS_x64" drivers and plugged in the phone. It recognized the device correctly and I am able to see the phone in Explorer. I didnt have to enable USB debugging as well.

Thanks for help. :)