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Personal Note to Andy Android...

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rootdude

Senior Member
Sep 25, 2010
114
32
Jupiter
Sir - you have 15 days from the date of receipt of my phone (business days) to make that much-touted camera work like it should. Otherwise, I, like the rest of my early-adopter brethren, will be RMA'ing these phones in record numbers. You have been warned.

UPDATE: I have asked for and received an RMA box (headed my way). The only reason wasn't the camera, but it was the major one. The B&W camera alone is pretty awesome. If I felt I could trust Essential to make fixing the camera a top priority, I'd probably keep it and wait, but after careful consideration, I can always get 100% of my dough back now, and if I see they have made the camera function to the flagship level, I will re-buy at a later time. I want to love it just like everyone else... but $749 out of pocket sitting in a box waiting... not my style.
 
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skw5115

Senior Member
Apr 13, 2011
1,290
397
Pittsburgh
Sir - you have 15 days from the date of receipt of my phone (business days) to make that much-touted camera work like it should. Otherwise, I, like the rest of my early-adopter brethren, will be RMA'ing these phones in record numbers. You have been warned.
Meh, camera isn't a deal breaker for me and I imagine it's the same for some others.

Sent from my Mi Note 2 using Tapatalk
 

charlatan01

Senior Member
Jan 10, 2008
974
204
Denver
Sir - you have 15 days from the date of receipt of my phone (business days) to make that much-touted camera work like it should. Otherwise, I, like the rest of my early-adopter brethren, will be RMA'ing these phones in record numbers. You have been warned.

Wow.. Dont put words in my mouth. He doesnt speak for me Andy.

Just return it day 1 and go get something else.

Side note; am wondering if they might be pretty dialed in on user feedback for updates. Not counting on it, but since they're small and it runs stock, it might be pretty quick to get fixes.

Full disclosure : I have not orfered a device yet, and am looking closely at this one and the Nokia 8.
 
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bricky23

Senior Member
Wow.. Dont put words in my mouth. He doesnt speak for me Andy.

Just return it day 1 and go get something else.

Side note; am wondering if they might be pretty dialed in on user feedback for updates. Not counting on it, but since they're small and it runs stock, it might be pretty quick to get fixes.

Full disclosure : I have not orfered a device yet, and am looking closely at this one and the Nokia 8.
I want the Nokia 8 more than the ph-1 but don't know when or if it will come to the US. So I ordered the ph-1

Sent from my Alcatel_5054O using Tapatalk
 

Kay1000RR

Member
May 4, 2016
10
4
I can't believe people make their phone purchase decisions solely on camera performance and shipping time. It's a daily use device that you'll own for at least a year. You should look at the bigger picture. Case in point is the phone camera. Its not like people are post-processing RAW images at home. They just want a colorful, saturated image that "pops".
 

LastQuark

Senior Member
Feb 16, 2011
236
73
I can't believe people make their phone purchase decisions solely on camera performance and shipping time. It's a daily use device that you'll own for at least a year. You should look at the bigger picture. Case in point is the phone camera. Its not like people are post-processing RAW images at home. They just want a colorful, saturated image that "pops".

Exactly. Some are cancelling because they didn't get the FedEx tracking today. LOL!

I have the Sony XA that uses the same sensor as the PH-1 so the photo quality to me is good enough for quick shots. Having the monochrome to improve the photo is a bonus. For anything else, I use my pocketable Sony RX-100 M4 anyway or DSLR for more serious photography.
 

tech_head

Senior Member
Nov 22, 2007
3,773
1,244
California
OnePlus 9 Pro
Exactly. Some are cancelling because they didn't get the FedEx tracking today. LOL!

I have the Sony XA that uses the same sensor as the PH-1 so the photo quality to me is good enough for quick shots. Having the monochrome to improve the photo is a bonus. For anything else, I use my pocketable Sony RX-100 M4 anyway or DSLR for more serious photography.

My problem is not the shipping delay, but the pure lack of any communication. :(
Now, the camera is not and has never been a deal breaker for me.

I have a Samsung NX300 as my throw around. I keep it in the backpack or in the car.
For serious stuff I have a Canon 7D and a 7D MkII.

The camera on a phone is a last resort and mostly for product pics for things I don't want to forget.
 

Jaxidian

Senior Member
Sep 19, 2010
904
284
Indianapolis
I can't believe people make their phone purchase decisions solely on camera performance and shipping time. It's a daily use device that you'll own for at least a year. You should look at the bigger picture. Case in point is the phone camera. Its not like people are post-processing RAW images at home. They just want a colorful, saturated image that "pops".

I passed on the phone specifically for this reason. I have a great camera on my Pixel. But we recently had a baby and there's no way I'm getting a kinda crappy camera on my phone while she's growing up. Sure, a good DSLR will outperform even my Pixel but as the old photographer's saying goes, "The best camera is the one you have on you." And that means my phone the far majority of the time.

Before our little one, I didn't care at all about camera quality. But now it's incredibly important, if not one of the most important things.

I'm not trying to change your mind or convince you of anything. Just giving you some perspective on why some, or at least I, will be passing on this phone. I can either get another great phone with a great camera (or keep my Pixel) so I can photograph more precious moments with my daughter, or I can get a phone with a mediocre camera and miss some of those precious moments. That's worth passing on this phone to me. None of the other issues with this phone are a problem for me, but the camera is a deal breaker.
 

rootdude

Senior Member
Sep 25, 2010
114
32
Jupiter
Looks to me like Andy Android has been paying attention. According to Android Central, Essential has dropped THREE updates focused on camera refinements and the pictures they posted today look a damn shot better than they did at first. Clearly. there is a ton of work they can do to improve the post processing through software, so I'm going to give it a long, strong chance to make the cut before I have to return it. I'm a black and white buff since I was in HS, and I really wanted the P10 just because of the dedicated sensor... but I also wanted premium materials... so if this phone can aesthetically hit the right notes and take damn good pics while doing it, I may be selling my full on Sammy Gear Collection and going with this one as daily driver. I'm hopeful now at least. Been waiting for a clean beast like this for ages. Am I climbing back on the bandwagon?
 

rootdude

Senior Member
Sep 25, 2010
114
32
Jupiter
It's called a personal note for a reason - I wouldn't choose to speak for you if you paid me. Maybe you can get one of those cameraless flip phones sounds like that's more your speed.
 

swagglepuff

Senior Member
Jul 3, 2016
174
35
It's called a personal note for a reason - I wouldn't choose to speak for you if you paid me. Maybe you can get one of those cameraless flip phones sounds like that's more your speed.
I am an early adopter and you literally said we will all be RMA'ing this phone if there isnt a camera fix in 15 days. That is in fact speaking for more than just yourself.
 

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  • 11
    I hope they release an awesome update for the camera. On day 16.
    4
    Sir - you have 15 days from the date of receipt of my phone (business days) to make that much-touted camera work like it should. Otherwise, I, like the rest of my early-adopter brethren, will be RMA'ing these phones in record numbers. You have been warned.
    Meh, camera isn't a deal breaker for me and I imagine it's the same for some others.

    Sent from my Mi Note 2 using Tapatalk
    3
    Sir - you have 15 days from the date of receipt of my phone (business days) to make that much-touted camera work like it should. Otherwise, I, like the rest of my early-adopter brethren, will be RMA'ing these phones in record numbers. You have been warned.

    UPDATE: I have asked for and received an RMA box (headed my way). The only reason wasn't the camera, but it was the major one. The B&W camera alone is pretty awesome. If I felt I could trust Essential to make fixing the camera a top priority, I'd probably keep it and wait, but after careful consideration, I can always get 100% of my dough back now, and if I see they have made the camera function to the flagship level, I will re-buy at a later time. I want to love it just like everyone else... but $749 out of pocket sitting in a box waiting... not my style.
    3
    It's called a personal note for a reason - I wouldn't choose to speak for you if you paid me. Maybe you can get one of those cameraless flip phones sounds like that's more your speed.
    I am an early adopter and you literally said we will all be RMA'ing this phone if there isnt a camera fix in 15 days. That is in fact speaking for more than just yourself.
    2
    I can't believe people make their phone purchase decisions solely on camera performance and shipping time. It's a daily use device that you'll own for at least a year. You should look at the bigger picture. Case in point is the phone camera. Its not like people are post-processing RAW images at home. They just want a colorful, saturated image that "pops".

    I passed on the phone specifically for this reason. I have a great camera on my Pixel. But we recently had a baby and there's no way I'm getting a kinda crappy camera on my phone while she's growing up. Sure, a good DSLR will outperform even my Pixel but as the old photographer's saying goes, "The best camera is the one you have on you." And that means my phone the far majority of the time.

    Before our little one, I didn't care at all about camera quality. But now it's incredibly important, if not one of the most important things.

    I'm not trying to change your mind or convince you of anything. Just giving you some perspective on why some, or at least I, will be passing on this phone. I can either get another great phone with a great camera (or keep my Pixel) so I can photograph more precious moments with my daughter, or I can get a phone with a mediocre camera and miss some of those precious moments. That's worth passing on this phone to me. None of the other issues with this phone are a problem for me, but the camera is a deal breaker.