[PETITION] Android Nougat Update for Osprey and Merlin

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Inactive Recognized Contributor
May 30, 2008
It's worth reflecting on the context from which Moto X, Moto G and Moto E emerged. Google had bought Motorola Mobility. Rick Osterloh [currently leading Google's hardware division] was in charge of the entire product line. The result was raising low-end handsets to the quality of mid-range. The philosophy considered all aspects of the user experience including software. Things were kept simple; only three models. Updates were released quickly and regularly. It was a response to the poor quality of handsets being produced by OEMs, and sold very well as a radically different proposition.

But maybe it was never meant to be a long-term strategy - only an attempt to shake up the industry and improve the pitiful low-end [of that time].
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Senior Member
Mar 29, 2013
The G4 (non-plus) is not getting Nougat. Not a chance in hell the G3 will get it. Not from Lenovo anyway.

Not sure where you got the idea that the G4 (non-plus) was not getting Nougat. I have the XT1625 and have been on Nougat for over a year (since March 2017). We just recently were updated to the February security update.

Just Sayin'. ;)
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Not sure where you got the idea that the G4 (non-plus) was not getting Nougat. I have the XT1625 and have been on Nougat for over a year (since March 2017). We just recently were updated to the February security update.

Just Sayin'. ;)
My bad. I really meant the G4 would not get Oreo. I had a G4 on Nougat. What was I thinking?
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    Please discuss, post support and spread news about this petition: https://www.change.org/p/motorola-please-include-moto-g-3rd-gen-for-android-nougat-update

    Motorola, please include Moto G (3rd Gen) for Android Nougat Update
    On 4th October 2016 you announced on your official blog which handsets would be getting the Android 7.0 (Nougat) update.

    Absent from the list was the Moto G 3rd Gen (Osprey) and Moto G Turbo Edition (Merlin) - making them historically the first Moto G phones to receive only one major Android update. Both Moto G 1st Gen (Falcon) and 2nd Gen (Titan) where given two Android updates - KitKat and Lollipop in the case of 'Falcon,' and Lollipop and Marshmallow for 'Titan.'

    The abandoning of support for both 'Osprey' after 8 months (Android 6.0.1 was released in March 2016) and 'Merlin' after only 3 months shows that the Moto brand now will no longer respect the previous practise of providing ‘18 months of update support.’

    Included on the current official Nougat update device list is the Moto G Play (4th Gen) - a handset with weaker specifications than both 'Osprey' and 'Merlin.'

    The issue is not technical limitation. You appear to have simply decided your last generation Moto G handsets are no longer important.

    The Moto G Play uses the exact same chipset and GPU as 'Osprey,' but runs at a lower CPU clock-speed. This profound hardware similarity suggests that in the process of making the update for Moto G Play; much of the work needed to produce a Nougat update for 'Osprey' would be completed.

    Moto X Play (also on the Nougat update list) uses the exact same chipset and GPU as Moto G Turbo Edition - making both devices Vulkan compatible.

    Moto G is a mid-range device, but your update support for it shrinks with each year. Why should people have confidence in your products when you so casually drop support for your best-selling phone?
    Articles (1, 2) were written about Motorola / Lenovo over a year ago trying to resolve this situation. Things in no way improved, with continued job layoffs and device support has been dropped even more quickly.

    This is the first major petition (aimed at Motorola) on the subject of long-term update support. Maybe seeing 12,000 signatures will result in a policy rethink; perhaps now they can understand that they really have frustrated a lot of people and put them off their products.

    The petition also clearly shows the world how Motorola / Lenovo are behaving and that support for Osprey and Merlin was dropped solely to boost sales of the 4th Gen handsets. By ignoring this petition they are only causing further damage to their reputation.
    17,500 signatures milestone has been reached and passed.

    This petition is about bringing attention to the fact that Motorola Mobility / Lenovo quietly changed their upgrade policy regarding the Moto G. Anyone who bought a Moto G (3rd Gen) - especially the 2GB RAM version or Turbo Edition - did so with the expectation that those handsets would get two major Android updates: Android Marshmallow and Nougat. They are also lying to customers by saying the hardware cannot support 'Nougat.'
    Geeky Ranjit's 2016 OEM Review. Paraphrasing: Motorola launched so many phones I can't remember them all, software updates have slowed down and security fixes have stopped. Motorola's response? We make too many devices.