Philips 40PUK6400/12 - Unable to sign into Google Account
- Thread starter Bl4ckX
- Start date
You did use APP-Passwords, right? Normal username/password isn't allowed anymore since google enforced secure login
You can setup app-passwords at https://myaccount.google.com/apppasswords
Do note; I haven't been able to use app passwords while enrolled in the Advanced Protection Program (for security key usage etc)
My conclusion is you need 2FA enabled (is now default) and NOT be enrolled in the Advanced Protection Program for App Passwords to work.
My parents have a Philips 48PFK5500/12 Android TV, and asked me for help with this issue. I can confirm the above steps worked for binding a new account login to the television.
IMPORTANT; Log in and open the Play Store app to accept the Terms of Service agreements. Then give the television (a lot of) time to update all pre-installed apps!
Because this is about older televisions and compatibility things I'm going to explain the steps at a very basic level.
Steps I used (menu titles translated from Dutch so your titles may vary);
ON TV
1. Settings > Android settings > Security > Unknown sources - set to enable
2. Settings > Android settings > About > Build - Press OK 7 times
-- You have now enabled a special developer menu, but you need to reload the android settings screen to see it
3. Press home
4. Settings > Android settings > Developer options (last button in section Preferences)
-- Developer options > Debugging > USB-debugging - set to enabled (should be already enabled by default)
5. Settings > Wireless and networks > With cable or WIFI > View network settings, get the IP-address of your TV
ON COMPUTER - Preparation
1. Download and unpack ADB platform tools
-- See https://developer.android.com/studio/releases/platform-tools
2. Download Google Play Services from APK mirror, I used version 22.45.16 for armeabi-v7a
-- See https://www.apkmirror.com/apk/googl...le-play-services-android-tv-22-45-16-release/
ON COMPUTER - Fix TV login isues
1. Open terminal in de platform tools folder
2. Connect with ADB to the television, execute command adb.exe connect 192.168.88.45
-- My TV has IP address 192.168.88.45, replace this by the IP of YOUR TV
3. ON TV; Accept the popup asking to connect to your pc
4. Install the downloaded Google Play Services APK, execute adb.exe install -r "C:\Users\Bert\Downloads\play services update-1.apk"
-- I renamed the downloaded APK file on my computer, replace with your own file location path
5. Wait, my install took 230 seconds
6. Reboot your TV, execute adb.exe reboot
ON COMPUTER - Preparation
1. Go to https://myaccount.google.com/apppasswords
2. Setup an app-password for your account
-- APP passwords are special codes of 16 characters, like "adym tjje eeae heur"
-- When you type in APP passwords, don't type the spaces
ON TV - LOGIN
1. Settings > Android settings > Add Account
2. Add e-mail address, type [email protected]
-- Replace with your own e-mail address
3. Add your APP password, type adymtjjeeeaeheur
-- Replace with your own app password
The login process will now display a message indicating Success!
ON TV - Further updates
1. Open the Google Play Store app, Home > Google Play Butik
-- Not sure what the difference is between "Google Play" and "Google Play Butik"
2. Accept the ToS
3. Google Play crashes, press OK to close
On this TV, all preinstalled apps started updating. This procedure is recognizable by the message "repairing app.." on the home screen tile(s).
Command log;
IMPORTANT; Log in and open the Play Store app to accept the Terms of Service agreements. Then give the television (a lot of) time to update all pre-installed apps!
Because this is about older televisions and compatibility things I'm going to explain the steps at a very basic level.
Steps I used (menu titles translated from Dutch so your titles may vary);
ON TV
1. Settings > Android settings > Security > Unknown sources - set to enable
2. Settings > Android settings > About > Build - Press OK 7 times
-- You have now enabled a special developer menu, but you need to reload the android settings screen to see it
3. Press home
4. Settings > Android settings > Developer options (last button in section Preferences)
-- Developer options > Debugging > USB-debugging - set to enabled (should be already enabled by default)
5. Settings > Wireless and networks > With cable or WIFI > View network settings, get the IP-address of your TV
ON COMPUTER - Preparation
1. Download and unpack ADB platform tools
-- See https://developer.android.com/studio/releases/platform-tools
2. Download Google Play Services from APK mirror, I used version 22.45.16 for armeabi-v7a
-- See https://www.apkmirror.com/apk/googl...le-play-services-android-tv-22-45-16-release/
ON COMPUTER - Fix TV login isues
1. Open terminal in de platform tools folder
2. Connect with ADB to the television, execute command adb.exe connect 192.168.88.45
-- My TV has IP address 192.168.88.45, replace this by the IP of YOUR TV
3. ON TV; Accept the popup asking to connect to your pc
4. Install the downloaded Google Play Services APK, execute adb.exe install -r "C:\Users\Bert\Downloads\play services update-1.apk"
-- I renamed the downloaded APK file on my computer, replace with your own file location path
5. Wait, my install took 230 seconds
6. Reboot your TV, execute adb.exe reboot
ON COMPUTER - Preparation
1. Go to https://myaccount.google.com/apppasswords
2. Setup an app-password for your account
-- APP passwords are special codes of 16 characters, like "adym tjje eeae heur"
-- When you type in APP passwords, don't type the spaces
ON TV - LOGIN
1. Settings > Android settings > Add Account
2. Add e-mail address, type [email protected]
-- Replace with your own e-mail address
3. Add your APP password, type adymtjjeeeaeheur
-- Replace with your own app password
The login process will now display a message indicating Success!
ON TV - Further updates
1. Open the Google Play Store app, Home > Google Play Butik
-- Not sure what the difference is between "Google Play" and "Google Play Butik"
2. Accept the ToS
3. Google Play crashes, press OK to close
On this TV, all preinstalled apps started updating. This procedure is recognizable by the message "repairing app.." on the home screen tile(s).
Command log;
Code:
C:\Android\platform-tools>adb.exe devices
List of devices attached
192.168.88.45:5555 device
C:\Android\platform-tools>adb.exe install -r "C:\Users\Bert\Downloads\play services update-1.apk"
Performing Push Install
C:\Users\Bert\Downloads\play services update-1.apk: 1 file pushed, 0 skipped. 0.2 MB/s (38940224 bytes in 228.798s)
pkg: /data/local/tmp/play services update-1.apk
Success
C:\Android\platform-tools>adb.exe reboot
C:\Android\platform-tools>adb.exe devices
List of devices attached
192.168.88.45:5555 offlineako sam na pravom putu, trebalo bi da bude ovako, znaš
Lozinke aplikacije
Lozinke aplikacije vam omogućavaju da se prijavite na svoj Google račun iz aplikacija na uređajima koji ne podržavaju verifikaciju u 2 koraka. Potrebno je da ga unesete samo jednom, tako da ga ne morate pamtiti. Pronađite više
Nemate lozinku za aplikaciju.
Odaberite aplikaciju i uređaj za koji želite kreirati lozinku za aplikaciju.
To me je dovelo do ove procedure za daljnje upute, ali aplikacije nude samo poštu
kalendar
kontakti
youtube
Ostalo (prilagođeni naziv)
uređaj
iPhone
Ipad
Black Berry
Mac
Windows Phone
Windows računar
Ostalo (prilagođeni naziv)
Ne nudi mi Android aplikaciju, šta da radim dalje, koju aplikaciju da odaberem da se prijavim na Android TV?
You can choose Other (custom name), the name is **not relevant** for the actual log in procedure.
The name is used to identify the different devices you use App Passwords on, within your App Passwords overview.
I advise to type in something like "Play Store on my Android Television", but you can type in anything without worry.
Quick checklist you have to confirm first, before potential advice comes along that misses the point;
1. What is the serial number (product type) of your television?
-- Check the label on the back of the television
2. Can your television access the internet?
-- Check this by opening the internet app and browse to website google.com, it should load the google homepage without error
3. Did you get a message "Success" after installing the Play Services apk through ADB?
4. Did you setup an App Password under your Google Account?
5. Is your google account e-mail address and App Password correctly spelled out into the login form on the TV?
6. Did you skip a step or think a step didn't execute properly?
-- I talk about the steps described in my earlier post;
uradio sve na TV-u do procedure 4 koju nigdje ne mogu dobiti na TV-u -- Opcije za programere > Otklanjanje grešaka > Otklanjanje grešaka preko USB-a - postavljeno na omogućeno (trebalo bi već biti omogućeno prema zadanim postavkama)
tv je uspješno povezan na internet
procedura 3. Da li ste dobili poruku "Uspješno" nakon instaliranja Play Services apk putem ADB-a
Šta to znači, molim vas recite mi jer ne mogu instalirati nijednu aplikaciju dok se ne prijavim na TV sa svojom e-poštom i lozinkom, prikazuje se greška pri prijavi.
[email protected]
adymtjeeeeeeaheur
Last edited:
You did not answer all the questions.
The instructions I provided are specifically for MY television TYPE. Your television might be different and might require adjustments to reach the same end goal.
Your response tells me that you have very little to no experience with debugging Android functionality and the Android Debug Bridge (ADB). Find someone who is capable of understanding these things and is willing to guide you personally. Or play around with it.
Find a picture guide about "How to enable Android developer options". BE AWARE that this is an option for people who know what they are doing, I take no responsibility if you break your television.
Da, imam malo iskustva sa ovim, pošto mi se to nikada ranije nije desilo dok nisam uradio fabrička podešavanja, nakon resetovanja, uspeo sam da vratim sve u normalu, kao što su slika i zvuk i internet konekcija, osim Google Play adresa e-pošte
ali hvala vam u svakom slučaju na pokušaju da ovo objasnite
Yo
I have been searching alot of forum and getting ridiculed by so-called experts to change the tv. So grateful for your suggestion. Can you please tell what to use for youtube as youtube is not showing in playstore?
U are saviour bro
I have been searching alot of forum and getting ridiculed by so-called experts to change the tv. So grateful for your suggestion. Can you please tell what to use for youtube as youtube is not showing in playstore?
I noticed the same.Yo
U are saviour bro
I have been searching alot of forum and getting ridiculed by so-called experts to change the tv. So grateful for your suggestion. Can you please tell what to use for youtube as youtube is not showing in playstore?
I tested the same update procedure, this time with the official Youtube app dated at July 3, 2022 (https://www.apkmirror.com/apk/googl...":["armeabi-v7a"],"minapi_slug":"minapi-21"}/). Command; adb.exe install -r youtube.apk
The app works as expected;
* The old/previous version Youtube app is removed from the home screen
* The tile of the new version is displayed on the home screen
* App startup is a bit slow (15 seconds)
* Login didn't automatically happen with the system-bound Google account, but the google account is present in the account selector. Had to do select this account once manually
* Video playback works, full HD works, subtitles work
* Google casting from smartphone works (startup time ~5 seconds)
The app basically works as expected. I suppose an error has been made in the play store listing, effectively hiding the app from our play store.
dal znači da modeli PHILIPS-a nisu isti, pa se razlikuju u smislu prijavljivanja na google nalog. Pratio sam sve najave za Android TV i pitao sam se da li je neko imao problema sa prijavljivanjem na Play Store. Ovo je e-mail TV PHILIPS Android TV model 40PFT6550/12 TV 2016 Android 5.1.1
I have the same problem with my puk6400. I don't have a PC so I downloaded the Google play apk for my phone. When I connect it to the tv, the tv doesn't see the apk file on my phone's folder. I tried to download the file with my tv's internet browser, but it's just processed and didn't happen anything.
How can I setup the store with my phone? Pls. describe it step by step if it is possible.
How can I setup the store with my phone? Pls. describe it step by step if it is possible.
This is a tooling question, the steps on the TV itself remain the same.
You want to wirelessly connect to your TV using the android debugging program (adb). Install a command prompt on your android phone, i'd suggest Termux, and download the adb program (https://github.com/shakalaca/fastboot-adb-android/releases), and run adb from Termux to connect wirelessly to your television from your phone.
This is possible, ad explained in this StackOverflow answer (that answer isn't a 100% match with your situation and requires filtering/adapting); https://android.stackexchange.com/a/216474
Good luck
Zdravo. Nemam blage veze o svemu ovome, imam istu situaciju kao svi ovdje, nikad ne gledam tv, nego imam dvoje male djece i ajde kupim neki polovan Philips od 150 eura, i isto kao i kod svih, google racun.
Na mobilnom je 2 fact autent ON ali nikad mi ne dodje da odobrim logovanje.
Pa sam pokusao s ovim, ali sam dobio na cmd ovo: no connection could be made because the target machine actively refused it. (10061).
Toliko sam isfrustriran, ljut, i sta sve ne. Pomagajte molim vas, na pragu sam samoubistva
Restart the television by pulling the power cord and putting it back in. Then go over the procedure again.
This is assuming you tried with the television powered on and the adb framework is misbehaving.
It's not supposed to work like that, you have to create an "app password" for your television login. See some posts above.
---
If that didn't work find someone knowledgeable in your surrounding that could help you, or answer the questions below;
1. What is the serial number (product type) of your television?
-- Check the label on the back of the television
2. Can your television access the internet?
-- Check this by opening the internet app and browse to website google.com, it should load the google homepage without error
3. Did you get a message "Success" after installing the Play Services apk through ADB?
4. Did you setup an App Password under your Google Account?
5. Is your google account e-mail address and App Password correctly spelled out into the login form on the TV?
6. Did you skip a step or think a step did not execute properly?
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Uspio sam !!!
Zelim da se zahvalim svakome ko mi je pomogao, i ako jos neko treba pomoc vrlo rado cu pomoci. Veliko hvala. Stari Philips je u zivotu. -
1Hi,
good finding... I think, the old play services do have problems, when 2FA is disabled...
[email protected]1LLawaes
I have to thank you a lot @Bl4ckX !
I had the same problem for a few days and I'm not familiar with adb so I didn't try your way but it worked perfectly on my model 50puh6400/88
I just adapted it a bit since sideload wasn't available (I'm not sure why)
I choosed the commandto install some file explorer and then I managed to install the last Google service using my usb key.Code:adb install xxxxxxx.apk
I hope my alternative method can help some and I thank you again a lot for this inspiration !1
Uspio sam !!!
Zelim da se zahvalim svakome ko mi je pomogao, i ako jos neko treba pomoc vrlo rado cu pomoci. Veliko hvala. Stari Philips je u zivotu.
