Philips 48PFT5500 - Can no longer login to Google account

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android_slave

Member
Sep 21, 2022
8
0
My TV is a 48PFT5500. I know it is old but it's all I have at present. It is running Android 5.1.1, last updated on 13 July 2018 which is the last version avilable from Philips. But now I can no longer log into Google Play Store. When I enter my username and password, it says my username or password is not correct. I have tried many times. I can log into my Google account without problems from other devices, so I know I am using the correct credentials.

After reading another thread, I guessed I needed to update the Play Services app. But obviously I cannot do this directly from the Play Store because I cannot log into it from the TV. Also, I cannot find any type of File Manager app on the TV, so I cannot even install the Play Store app from a USB drive. Nor can I install a File Manager app because I cannot login to the Play Store.

Also I tried switching on two-step verification on my Google account, but this made no difference.

I tried clearing the Play Services app cache on the TV, but it did not help.

I switched on the Developer options and allowed unknown sources and USB debugging, then I tried to connect with adb over wifi. But it doesn't work, adb says "No connection could be made because the target machine actively refused it". No message is displayed on the TV to accept the incoming connection.

Maybe there is another way to connect the pc to the TV with a USB cable ... maybe with a type-A to type-A (male to male)? Would that cause a problem due to both devices trying to output 5V over the cable?

Is there anything else I can try - I just want to update the TV to get as much use out of it as possible.

Any useful suggestions would be much appreciated. Thank you.
 

TheRealCedax

New member
Oct 8, 2022
2
0
My TV is a 48PFT5500. I know it is old but it's all I have at present. It is running Android 5.1.1, last updated on 13 July 2018 which is the last version avilable from Philips. But now I can no longer log into Google Play Store. When I enter my username and password, it says my username or password is not correct. I have tried many times. I can log into my Google account without problems from other devices, so I know I am using the correct credentials.

After reading another thread, I guessed I needed to update the Play Services app. But obviously I cannot do this directly from the Play Store because I cannot log into it from the TV. Also, I cannot find any type of File Manager app on the TV, so I cannot even install the Play Store app from a USB drive. Nor can I install a File Manager app because I cannot login to the Play Store.

Also I tried switching on two-step verification on my Google account, but this made no difference.

I tried clearing the Play Services app cache on the TV, but it did not help.

I switched on the Developer options and allowed unknown sources and USB debugging, then I tried to connect with adb over wifi. But it doesn't work, adb says "No connection could be made because the target machine actively refused it". No message is displayed on the TV to accept the incoming connection.

Maybe there is another way to connect the pc to the TV with a USB cable ... maybe with a type-A to type-A (male to male)? Would that cause a problem due to both devices trying to output 5V over the cable?

Is there anything else I can try - I just want to update the TV to get as much use out of it as possible.

Any useful suggestions would be much appreciated. Thank you.
Hi, I replied to you on the other thread. I'll copy here the answer:
Hi man, i have the same TV and had the same problem. To fix this you have to unplug the TV and try 1 or two times. I did everything by Wi-Fi, after reading your post i purchased the USB cable but was not necessary.
I did this way:
1 opened cmd or powershell runned as administrator
2 runned adb connect xxxxx (IP address of TV)
3 accepted on the TV pop-up the connection
4 downloaded google service apk from apk mirror
5 used adb install -r xxxxx (location googleservic.apk dowloaded)
It worked! I tried in first attempt sideload -r but didn't worked. You have to use the command "install -r" to reinstall google service.
 

android_slave

Member
Sep 21, 2022
8
0
Hi TheRealCedax,
I previously tried to login to the tv using abd over wifi. I tried many times and every time it refused my connection. This time I tried what you said, and unplugged the tv, then tried again. It worked! So thank you very much for your advice.
Now I have sideloaded the Google services apk, and I can login to Google Play Store again. Obviously there are not many apps available! Not even a good browser.
Did you manage to find any useful apps anywhere?
Also do you happen to know if I can use a keyboard with the tv?