Hi!
Yesterday I was using navigation on Google maps, when the phone suddenly turned off. Ever since, it only turns on after a long while on the power button with a vibrate. It goes to a black screen for a while and then becomes unresponsive.
I've tried:
- removed sim cards
- charge
- soft reset, hard reset: I can't get into recovery mode
- the device is visible on file explorer, but not accessible: Unable to open MTP device "001,0014"
- mtp-detect: error returned by libusb_claim_interface() = -6LIBMTP PANIC: Unable to initialize device
Unable to open raw device 0
- adb devices -l
List of devices attached
(list is empty)
So, basically a brick that vibrates and shows a black screen. The posts I found didn't solve my problem. It's not under warranty any more (bought in China). If I don't find help here I might send it to the Huawei service center.
Thanks for your input!
Yesterday I was using navigation on Google maps, when the phone suddenly turned off. Ever since, it only turns on after a long while on the power button with a vibrate. It goes to a black screen for a while and then becomes unresponsive.
I've tried:
- removed sim cards
- charge
- soft reset, hard reset: I can't get into recovery mode
- the device is visible on file explorer, but not accessible: Unable to open MTP device "001,0014"
- mtp-detect: error returned by libusb_claim_interface() = -6LIBMTP PANIC: Unable to initialize device
Unable to open raw device 0
- adb devices -l
List of devices attached
(list is empty)
So, basically a brick that vibrates and shows a black screen. The posts I found didn't solve my problem. It's not under warranty any more (bought in China). If I don't find help here I might send it to the Huawei service center.
Thanks for your input!
