Phone Call Sound Problems

[erickh0]

Hello. Does anybody have an idea why there is no sound whenever I send/receive calls? Also, the UI/related app crashes whenever I do the same.

No problems when I uses SMS though, so I don't think it's a signal problem.

 

[DaveHTC200]

Hello. Does anybody have an idea why there is no sound whenever I send/receive calls? Also, the UI/related app crashes whenever I do the same.

No problems when I uses SMS though, so I don't think it's a signal problem.

Maybe a theme issue?

 

[erickh0]

Nope. Just reformatted the phone and did not install any theme/launcher apps

 

[Andre...]

Same issue

I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.

Problem for me goes as follows.

Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.

Make a phone call
No sound (mic or speaker)

The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.

Speaker seems to work fine other wise

Putting the phone in safe mode seems to delay the problem sometimes.

 

[erickh0]

I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.

Problem for me goes as follows.

Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.

Make a phone call
No sound (mic or speaker)

The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.

Speaker seems to work fine other wise

Putting the phone in safe mode seems to delay the problem sometimes.

same here

 

[auto180sx]

I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.

Problem for me goes as follows.

Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.

Make a phone call
No sound (mic or speaker)

The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.

Speaker seems to work fine other wise

Putting the phone in safe mode seems to delay the problem sometimes.

Me too. Bumping in hopes of a fix.

 

[tfc87]

Same. I'm running a custom ROM and haven't upgraded to 8.0 yet. Does the issue persist with 8.0? Google told me today to revert to stock and upgrade to see if that fixes it.

Sent from my Pixel using Tapatalk

 

[xbiggyl]

I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.

Problem for me goes as follows.

Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.

Make a phone call
No sound (mic or speaker)

The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.

Speaker seems to work fine other wise

Putting the phone in safe mode seems to delay the problem sometimes.

Same thing started happening for me yesterday!

I was sending a voice message on Whatsapp.
The msg was sent but no audio was recorder.

I received a call but there was no audio (both in & out)
I tried making a call and the same happened.
The "Phone" app would even hang after hangup and would crash. I get a white screen with the G logo and a loading bar beneath it, then it would start.

Starting the phone app is also sluggish.

If I make a call (and get no audio) I try to switch to loudspeaker and I could hear the other party but for a couple seconds then it's muted, then comes back for a couple seconds, and keeps doing it intermittently.

Sound from music app and videos works fine.

SOMETIMES after a reboot phone audio&mic would return but temporarely.
SOMETIMES when I try rebooting and it doesn't work, I try safe mode and it work (not all the time though)
SOMETIMES switching from LTE to WCDMA only fixes it temporarly.

This is really unpredictable.
I reverted back to a 7.1.2 stock. At first the issue persisted then it was fixed for a couple hours.
I updated back to O and audio worked for some time but after a few minutes, the issue returned.

Now I am on a clean stock install of O. without any apps installed. The audio comes back for a few minutes, then it's gone for hours.

Hopefully this thread will grab the attention of someone who might be able to help

 

[eapenjj]

Having the same issue on a regular Google Pixel. Also Google Assistant is not working using the "Ok Google" voice command and the phone app - answering and ending calls lag - same issue mic and speaker do not work. In Safe work, they work but on rebooting same issue persists.

 

[jasona08]

Same thing started happening for me yesterday!

I was sending a voice message on Whatsapp.
The msg was sent but no audio was recorder.

I received a call but there was no audio (both in & out)
I tried making a call and the same happened.
The "Phone" app would even hang after hangup and would crash. I get a white screen with the G logo and a loading bar beneath it, then it would start.

Starting the phone app is also sluggish.

If I make a call (and get no audio) I try to switch to loudspeaker and I could hear the other party but for a couple seconds then it's muted, then comes back for a couple seconds, and keeps doing it intermittently.

Sound from music app and videos works fine.

SOMETIMES after a reboot phone audio&mic would return but temporarely.
SOMETIMES when I try rebooting and it doesn't work, I try safe mode and it work (not all the time though)
SOMETIMES switching from LTE to WCDMA only fixes it temporarly.

This is really unpredictable.
I reverted back to a 7.1.2 stock. At first the issue persisted then it was fixed for a couple hours.
I updated back to O and audio worked for some time but after a few minutes, the issue returned.

Now I am on a clean stock install of O. without any apps installed. The audio comes back for a few minutes, then it's gone for hours.

Hopefully this thread will grab the attention of someone who might be able to help

I've starting having this problem too... its very frustrating. Im on Stock O (OPR3.170623.008), Verizon,with unlocked bootloader.

 

[md2merce]

me too

I've starting having this problem too... its very frustrating. Im on Stock O (OPR3.170623.008), Verizon,with unlocked bootloader.

stock O, Rogers.

bump - hoping someone has heard something somewhere.

 

[bush911]

Same here for my regular pixel, this is really annoyed. It just starts happening after almost 12 months since I got it.

I've been having the same issue and I have no idea why. Performed a factory reset. Tried running the phone in safe mode. It seems like it works briefly after a restart but then cuts out after a few minutes. I never had any issues like this before the update.

Problem for me goes as follows.

Receive phone call
Try to answer
Either the phone answers the call and there is no sound (mic or speaker) but otherwise acts normal or the phone refuses to answer the call and the "swipe up to answer" UI keeps reappearing. When the later happens the phone crashes and goes through a restart that takes longer than a normal one.

Make a phone call
No sound (mic or speaker)

The issues with the microphone seems to affect other parts of the system as well, such as ok Google and voice typing.

Speaker seems to work fine other wise

Putting the phone in safe mode seems to delay the problem sometimes.

 

[Motozip]

I have been having these same issues with my phone. I noticed it happened after I downloaded the what's call app to make a WiFi call. I noticed another user had the problem after installing what's app to her phone. Could this somehow be the problem? I am not super tech savvy but I am convinced it is related to my downloading the what's call app. I have uninstalled the app. Still the problem remains. Any ideas? Thanks.

 

[xmaciek82x]

Has anyone that posted in this thread was able to resolve this issue? I also have this problem, I'm currently waiting for it to happen again so I can pull logcat but no idea what I should be looking for since I have no idea what can cause not being able to hear the caller so randomly.

I was originally suspecting V4A, but last night I flashed stock system img, did not install V4A and same issue occurred.