Phone isn't getting an ipv4 address from Sprint

Horace

Member
Aug 14, 2007
45
5
0
Apps started failing in odd ways and then I realized that for some reason the phone is only getting an ipv6 address from Sprint, no ipv4 address.

I wiped with no luck. Stock firmware with root.

Any ideas?



 

Phazmos

Senior Member
Dec 6, 2010
3,404
1,657
113
Apps started failing in odd ways and then I realized that for some reason the phone is only getting an ipv6 address from Sprint, no ipv4 address.

I wiped with no luck. Stock firmware with root.

Any ideas?



Contact Sprint. I heard they were supposed to go all ipv6 sometime around now.
 

internetpilot

Senior Member
Jan 26, 2011
895
276
63
Fairfax, VA & Ponte Vedra, FL
Reportedly Sprint implemented a "fix" for this that put this particular phone as well as several other makes/models back on their IPv4 network. I was happily on Sprints IPv6 network when I first activated the phone (I did have a few problems with my IP security cameras as well as some AndroidWear smartwatch apps), but then toward the end of December, my phone went back on Sprints IPv4 network and it's been there ever since. You may want to pull your SIM card, reboot your phone, and then reinsert your SIM card. That might get you back on IPv4.
 

gravityecho

Member
Feb 2, 2018
11
3
0
oklahoma City
Edit APN settings for IPV4

First please forgive this post if it is not helpful, I didn't see a solution and came up with something that worked for me, so hope it will help others.
Problem: On my Moto XT1806 GS5+ I was getting no IPV4 connectivity only IPV6 (tested with app: Ping & Net by Ulf Dittmer from the play store).
The main issue this caused was that I couldn't view my security cameras via Sprint's network., It would only show cameras on my home WIFI.
To verify I used Ping & Net to try to ping google.com. The app gives you the option to use IPV4 or IPV6, as you can guess IPV6 succeeded and IPV4 gave no results at all.
With some guesswork I did the following to fix this:
Solution:
open dialer and typed *#*#DATA#*#* or *#*#3282#*#* selected apn settings then internet.
at the top right tap the 3 dots and select edit this prompted me to enter a passcode which after several guesses ended up being 6 zeros "000000". (maybe this is in the instructions somewhere? Don't know didn't look, kinda figured it would be posted already if it was).
then I was able to change the APN NI from x.ispsn to n.ispsn.
Waited a few seconds, turned on airplane mode and then turned it back off and then I was on 3G with IPV4. It would be even better if it was LTE with IPV4, I will continue to experiment, or maybe someone can step in and save me the trouble. maybe cinet.spcs?
Anyway it works for now as a workaround and I can look at my security cameras away from home again, hooray.
 
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gravityecho

Member
Feb 2, 2018
11
3
0
oklahoma City
First please forgive this post if it is not helpful, I didn't see a solution and came up with something that worked for me, so hope it will help others.
Problem: On my Moto XT1806 GS5+ I was getting no IPV4 connectivity only IPV6 (tested with app: Ping & Net by Ulf Dittmer from the play store).
The main issue this caused was that I couldn't view my security cameras via Sprint's network., It would only show cameras on my home WIFI.
To verify I used Ping & Net to try to ping google.com. The app gives you the option to use IPV4 or IPV6, as you can guess IPV6 succeeded and IPV4 gave no results at all.
With some guesswork I did the following to fix this:
Solution:
open dialer and typed *#*#DATA#*#* or *#*#3282#*#* selected apn settings then internet.
at the top right tap the 3 dots and select edit this prompted me to enter a passcode which after several guesses ended up being 6 zeros "000000". (maybe this is in the instructions somewhere? Don't know didn't look, kinda figured it would be posted already if it was).
then I was able to change the APN NI from x.ispsn to n.ispsn.
Waited a few seconds, turned on airplane mode and then turned it back off and then I was on 3G with IPV4. It would be even better if it was LTE with IPV4, I will continue to experiment, or maybe someone can step in and save me the trouble. maybe cinet.spcs?
Anyway it works for now as a workaround and I can look at my security cameras away from home again, hooray.
Just found easier/better way to get/test IPV4: dial *#*#4636#*#* select phone info, from this screen you can run ping test to see if IPV6 and/or IPV4 is working. In my case, changing network type from "LTE/CDMA auto (PRL)" to "CDMA only" gave me a pass ping on IPV4.
This seems like a much easier/faster/better method than previous post and is now my preferred workaround method.
 
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