Phone isnt recognized in fastboot

[crazyg0od33]

Can anyone help me?

I'm running windows 8 64-bit, and I have an HTC One from VZW.

The phone is recognized via ADB, but whenever I get into the bootloader, it tells me the device isnt recognized and I can't do any fastboot commands with it. I was able to root and use fastboot on my N7 2013 from the same PC, so this is frustrating because I want to send my One in to sonic but if I can't DO anything when I s-off there's no point in sending it it.

If anyone can help I'd appreciate it.

Thanks

PS - I've only tried this PC, no others. It may work on my macbook but thats away for repair.

 

[andybones]

Can anyone help me?

I'm running windows 8 64-bit, and I have an HTC One from VZW.

The phone is recognized via ADB, but whenever I get into the bootloader, it tells me the device isnt recognized and I can't do any fastboot commands with it. I was able to root and use fastboot on my N7 2013 from the same PC, so this is frustrating because I want to send my One in to sonic but if I can't DO anything when I s-off there's no point in sending it it.

If anyone can help I'd appreciate it.

Thanks

PS - I've only tried this PC, no others. It may work on my macbook but thats away for repair.

I would just install HTC Sync, sounds like it's a driver issue and HTC Sync will provide those needed new drivers for HTC.

 

[crazyg0od33]

I would just install HTC Sync, sounds like it's a driver issue and HTC Sync will provide those needed new drivers for HTC.

So just install and plug my phone in and the drivers will be installed?

Sent from my HTC6500LVW using Tapatalk 4

 

[crazyg0od33]

EDIT - that didnt do anything

Looks like I need to try something else...

 

[andybones]

EDIT - that didnt do anything

Looks like I need to try something else...

sorry, thought I read it installed all the new drivers, you could try using Google to find the HTC current drivers, I can give you the numbers I have on mine my cpu is win 7 64bit not sure if it'll help but when in "uninstall or change a program" my HTC BMP USB Driver driver # is 1.0.5375
and my HTC Driver Installer driver # is 4.0.1.001
can't say it this helps at all but this is the CPU I used that I fixed the issue with
Best of luck!

 

[crazyg0od33]

sorry, thought I read it installed all the new drivers, you could try using Google to find the HTC current drivers, I can give you the numbers I have on mine my cpu is win 7 64bit not sure if it'll help but when in "uninstall or change a program" my HTC BMP USB Driver driver # is 1.0.5375
and my HTC Driver Installer driver # is 4.0.1.001
can't say it this helps at all but this is the CPU I used that I fixed the issue with
Best of luck!

My BMP is the same but my HTC Driver Installer is 4.0.3.001

Maybe I can find that other one and it will work for me

 

[eL_777]

Here is a previous post I made to another guy having the same problem. Not sure if this will help but this is what I did.

I had this problem too running windows 8 x64. I think my problem was that I installed the sdk first with google's USB driver and not HTC's driver. What I did to make it work is switch computers over to my wifes which at the time I hadn't installed anything on yet. I went to htcdev.com and went to the part of the site where it is step-by-step on how to unlock the bootloader. I installed the Java Runtime Environment on the link provided on the upper right side of the site, then I installed the HTC sync manager on the link provided as well. I had my phone connected to my computer usb 2.0 (not usb 3.0) the whole time and with USB debugging enabled (not in fastboot mode, but with phone normally on). After that I took the three files from the sdk that htc wants you to place in a separate folder and put them in c:\Android. I did not install anything from sdk this go around.. i just took the three files out and put them in a separate folder as instructed by htc. After that I opened cmd and directed it to the folder I placed the files in (cd c:\Android) and ran command "adb reboot bootlader" Once I did that and hit fastboot the "My HTC" in device manager no longer had an exclamation point. So in summary, I couldn't reverse the drivers from my computer that I installed first so I resorted to using my wife's computer that didn't have anything installed yet. I installed JRE, then HTC sync software, and just used the 3 files HTC wants from sdk and placed them into a separate folder. I didn't install anything from sdk. It all worked after that. I don't have instructions on how to reverse the usb drivers you have already installed because I couldn't figure it out... in fact, I formatted windows on my pc and am reinstalling. Hope this helps.

-eL

 

[crazyg0od33]

Here is a previous post I made to another guy having the same problem. Not sure if this will help but this is what I did.

-snip-

-eL

Yeah I'm going to try it out on my roommates laptop that only has samsung drivers and the ADB installed and see what happens. Can't reformat the PC cause it's my School desktop and I've got work on there.

Once my macbook pro comes back from repairs I'll use that though, since I've never had issues running adb commands on my mac

 

[gald]

Found a soultion

After I tried almost everything I tried to improvise and try something totally different and it worked!

First uninstall the driver in the Device Manger and then press to update it >> then press Browse my Computer for driver Software >> then press on Let me pick from list.... >> in the list choose the Portable Devices >> choose MPT USB Drive !

And It works...

:good:

 

[crazyg0od33]

After I tried almost everything I tried to improvise and try something totally different and it worked!

First uninstall the driver in the Device Manger and then press to update it >> then press Browse my Computer for driver Software >> then press on Let me pick from list.... >> in the list choose the Portable Devices >> choose MPT USB Drive !

And It works...

:good:

MPT USB Drive isnt one of my options

However I've found that it's microsofts USB3 drivers, which override the Intel ones.

I just got my macbook back from repairs and it has USB3 ports as well so I was worried it wouldnt work, but its working fine from there

 

[NoNotReally]

I'm having this same problem and nothing I do is working. I even tried from another computer but had no luck. adb finds the phone fine but fastboot just won't work. This is keeping me from getting S-Off. Someone please help.

Edit: Nevermind I think the issue is that I'm using Windows 8.1

 

[johnrevival]

I'm having the same problem I'm windows 8 64bit...

I have a nagging feeling that it's pda net.. I need to look into it today sometime

Sent from my HTC6500LVW using xda app-developers app