Phone malfunction

simplicityy

Senior Member
Oct 12, 2011
118
9
0
My phone suddenly started turning off by itself. Also, I noticed that the power button has no effect when the phone is on. I THINK it works to turn it on, but pressing it has no effect after (i.e. won't lock, etc). Then it shuts off again in less than 30 seconds. I tried wiping everything as quickly as possible, and that still didn't work. I can't even reset it back to stock because the phone won't stay on long enough. Is my phone a goner? (i.e. hardware malfunction)?

I'm on Jivy's ICScrewed 2.1. Haven't done any major changes asides from testing out the latest ICS and Jelly bean ROMS. (aokp and CM 9.1). I didn't like them so I wiped and restored. This was last night. My phone was fine until a couple minutes ago where I realized I wasn't getting texts and it was turned off. :/
 

johnny_1437

Member
Mar 27, 2012
45
16
0
Visakhapatnam
My phone suddenly started turning off by itself. Also, I noticed that the power button has no effect when the phone is on. I THINK it works to turn it on, but pressing it has no effect after (i.e. won't lock, etc). Then it shuts off again in less than 30 seconds. I tried wiping everything as quickly as possible, and that still didn't work. I can't even reset it back to stock because the phone won't stay on long enough. Is my phone a goner? (i.e. hardware malfunction)?

I'm on Jivy's ICScrewed 2.1. Haven't done any major changes asides from testing out the latest ICS and Jelly bean ROMS. (aokp and CM 9.1). I didn't like them so I wiped and restored. This was last night. My phone was fine until a couple minutes ago where I realized I wasn't getting texts and it was turned off. :/
you can still go into download mode by removing battery plug-in USB to ur phone and PC holding down vol up+vol dwn and insert battery.once u get into download mode install stock GB ROM 2.3.4(u can get it from creepycrawler posts).once ur stock check if the power button is working or not.if its not working yes your power button has hardware problem which can be fixed from your local samsung service center if you have warranty.if u dont have it will cost you 10$ to get it fixed.i had the same problem with my i777 with no warranty.
 
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simplicityy

Senior Member
Oct 12, 2011
118
9
0
you can still go into download mode by removing battery plug-in USB to ur phone and PC holding down vol up+vol dwn and insert battery.once u get into download mode install stock GB ROM 2.3.4(u can get it from creepycrawler posts).once ur stock check if the power button is working or not.if its not working yes your power button has hardware problem which can be fixed from your local samsung service center if you have warranty.if u dont have it will cost you 10$ to get it fixed.i had the same problem with my i777 with no warranty.
Turns off still. Whether I'm in recovery or download mode, the phone shuts off. Not sufficient time to revert.
 

Phalanx7621

Senior Member
Jul 17, 2011
4,988
2,255
0
Bethany Beach, Delaware
Keep in mind if you send it in for warranty replacement because you can't get it working and they fix it or see you're on a custom ROM they're going to bill you. However, people tell me that's rare and that usually they wipe it anyway. Just a heads up.

Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
 

Prophet16

Senior Member
Feb 23, 2012
164
18
0
Fremont, CA
The phone turns off even in Recovery or Download mode? Sounds like either a hardware problem, kernel problem, or maybe even a battery problem. Maybe you should try to flash a different kernel, that would only take a few seconds. But be careful, if the phone turns of during a kernel flash that might be dangerous.
 

creepyncrawly

Senior Member
Sep 3, 2010
2,770
3,276
0
Try to enter download mode with the battery out. Leave the battery out and hold vol down while plugging in the usb cable. See if it will go into download mode and not turn off. If so, it will be safer to flash from there.
 

simplicityy

Senior Member
Oct 12, 2011
118
9
0
It was a hardware issue. Got it back to stock and I got a new refurbished phone. I can finally love my phone again since this one doesn't have the horrid reminders of that one awful drop.
 

robcki

New member
Jan 23, 2011
3
0
0
Try to enter download mode with the battery out. Leave the battery out and hold vol down while plugging in the usb cable. See if it will go into download mode and not turn off. If so, it will be safer to flash from there.
What? How is this possible without a battery? I don't understand. I have the same issue. Phone keeps turning off after a 10 maybe 15 seconds.
 
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