Phone no longer recognizes my custom notification, alarm and ringtone sounds

[MatthewPresley]

I noticed all of my notification sounds had switched to the factory default over the weekend. When attempting to change them to my custom sounds, they no longer show up as choices. I have verified the files are there (and playback) via the My Files app. There is no .nomedia file present in the directories either. Anyone have any idea what the cause of this is (and more importantly) the fix? Not looking forward to trying a factory reset.

Thanks!

Matt

 

[_NakedTruth_]

I noticed all of my notification sounds had switched to the factory default over the weekend. When attempting to change them to my custom sounds, they no longer show up as choices. I have verified the files are there (and playback) via the My Files app. There is no .nomedia file present in the directories either. Anyone have any idea what the cause of this is (and more importantly) the fix? Not looking forward to trying a factory reset.

Thanks!

Matt

there is a notifications folder at internal memory (local sd - /data/notifications) ... your files are there?

 

[MatthewPresley]

All of the files were there but they would not show up when I would try to change them. Went ahead and did a factory reset to fix the issue.

Thanks for trying to help though!

-Matt

there is a notifications folder at internal memory (local sd - /data/notifications) ... your files are there?

 

[MatthewPresley]

Spoke too soon. The problem was only temporarily fixed with a factory reset. I rebooted my phone this morning and once again, all of my custom ringtones are no longer being recognized.

Will keep trying things to figure this out...

 

[MatthewPresley]

Update:

Still not sure why files present in the Alarms, notifications and ringtones folders are showing up as options, BUT I was able to move those folders into another folder to get them to start working. Good enough for now.