phone stuck on boot

[steveherpel]

i tried to install cyanogen mod on it but it didn't work and my phone won't go past the boot screen, i can access the sd card via my card reader but the pc doesnt detect the phone. can get into recovery too but i dont really know what to do from there. i tried using the "update from sd card" to put a stock rom back on but it just says "opening update package...installation aborted"

i followed this as recommended by another redditor http://www.needrom.com/download/cm12-1-working/

Here's the phone specs http://www.devicespecifications.com/en/model/4d963668

the options i have available in recovery are: reboot system now, apply update from adb, apply update from sdcard,apply update from cache,wipe data/factory reset,wipe cache partition,back up user data, restore user data,root integrity check,reboot to bootloader,power down and view recovery logs.

 

[GuestK0087]

my doogee x5 is stuck on its boot animation, i can access recovery but i dont' know what the hell to do from there to get it working again please help im getting pretty upset about this as i just got it today

Well, in recovery, if you have a "wipe cache partition" option, start with that and see if it reboots. If not, you will have to try the "wipe data/factory reset" option but it will erase all your data. You have to choose a working phone and lost data over a non-working phone and lost data.

 

[steveherpel]

Well, in recovery, if you have a "wipe cache partition" option, start with that and see if it reboots. If not, you will have to try the "wipe data/factory reset" option but it will erase all your data. You have to choose a working phone and lost data over a non-working phone and lost data.

tried that but no joy updated the op with more info if any of it helps

 

[GuestK0087]

tried that but no joy updated the op with more info if any of it helps

Sounds like you might need to flash a boot image for your ROM. Is there a separate boot image (kernel) available to you that will work with your ROM?

Sent from my angler using XDA Labs

 

[steveherpel]

i honestly don't know, i'm really new to all this :/