Phone stuck on "Firmware upgrade encountered an issue"

alee821

Member
Oct 5, 2011
6
0
0
I dont't see odin or download in the phone at all. Just connect to Kies. Is my phone bricked? Can it be restored? If it can be restored, can someone lead into the right direction? I was trying to restore the phone and my power went out for 10 min and now it's back on
 

thanitos

Senior Member
Apr 30, 2012
884
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If you haven't shut off the phone you should be able to load it back up in Odin desktop and start over. Can you get into download mode?

Sent from my SGH-I777 using xda premium
 

alee821

Member
Oct 5, 2011
6
0
0
If you haven't shut off the phone you should be able to load it back up in Odin desktop and start over. Can you get into download mode?

Sent from my SGH-I777 using xda premium
when I plug in Odin, I get the yellow bar 0:[COM4] but nothing happens, i gets stuck on boot.bin. and nothing is on the display except for the firmware upgrade encountered..blah blah
 
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Phalanx7621

Senior Member
Jul 17, 2011
4,988
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Bethany Beach, Delaware
Lol. I couldn't figure out how to make my phone do what I wanted so I returned it for a new one that I still won't be able to figure out how to make do what i want because I don't wanna learn just give me cool shizz naoww!
The problem wasn't your phone. It was a kies / driver / USB port problem, lots of people are experiencing the same thing. But I agree with the above poster, please don't modify the new one. If THIS was something you're willing to return it for, imagine if u had an actual problem.
Sent from my Nexus 7 using Tapatalk 2
 

jess1313

Member
Apr 30, 2009
24
1
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I dont't see odin or download in the phone at all. Just connect to Kies. Is my phone bricked? Can it be restored? If it can be restored, can someone lead into the right direction? I was trying to restore the phone and my power went out for 10 min and now it's back on
Try installing Samsung Kies http://www.google.com/url?sa=t&rct=...Hsxw4ptEdLDgjmDtA&sig2=s2Ik_zAvbYl1EZ28DFGk_A

then pop off your battery and get your Model and serial (NOT IMEI!) numbers and write them down.

in kies click on tools>emergency firmaware recovery a window should popup

boot your device into download mode

on the "emergency fw recovery window" should show your device... it will ask for your SN and model, input them as it shows on the back of your device. It will then install the latest Samsung FW (ICS).

worked for me when i got mine to the point odin wasnt working.
 
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csgo0013

New member
Mar 25, 2014
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Stock SGH-I777 "Firmware upgrade encountered an issue"

My phone froze and when I tried to boot it back up it showed "Firmware upgrade encountered an issue". I'm running a stock jellybean rom so I tried emergency recovery with kies and it gets stuck at "Proceed to firmware emergency recovery" at 0%. I have tried using different usb cables, ports and even different pc's. I also reinstalled all the drivers properly. I tried flashing a stock rom using odin but it always fails. I can go into download mode but not recovery mode. I looked at many threads and the common course of action is to flash with odin. I have tried numerous times with different methods and it still won't get fixed. Please help. Thanks in advance and I apologise if this question is getting old but I am stumped.

note: before this happened the phone was working perfectly fine. I was running a stock rom and no root
 

csgo0013

New member
Mar 25, 2014
2
0
0
Flashing the kernel

Thanks @cyril279. I tried it again with no luck. Flashing the kernel failed. And now it shows that the current binary is now custom. It was official before. And also the binary counter went from 1 to 3. IDK if that helps at all
 

cyril279

Senior Member
Jun 3, 2013
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The increased binary counter is likely the result of attempts to flash the Siyah (non-stock) kernel. I was unaware that it would notch the counter if the flash was NOT successful.
Assuming that you followed the steps thoroughly, in their correct order, and using the correct firmware for the exercise, (siyah kernel and SBL.bin) then I am left to assume, as the post states, that your eMMC memory is damaged.

I have not had much experience with damaged eMMC memory, so perhaps our peers can chime in with other options that may be available to verify the condition of the device.

Try the following, just in case the problem is nand r/w corruption.

[...the six steps...]

If you are unable to get any of these to flash successfully, first you should assume a bad port, or bad cable, and try other ports, other cables, even another pc. If you can get no flash to succeed, then you may have damaged eMMC memory.

In case it is damaged memory, see this post from Mobile Tech Videos.
Thanks @cyril279. I tried it again with no luck. Flashing the kernel failed. And now it shows that the current binary is now custom. It was official before. And also the binary counter went from 1 to 3. IDK if that helps at all
 
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