Phone was hacked?

[naossoan]

Hi all,

This is the first time I have ever heard of something like this happening, ever.

My mom has a Samsung Galaxy S II on Rogers (Canada). I came to this board because the phone looks the same as this AT&T one.

Anyway my mom told me the other day that she had plugged her phone in to go to bed like she normally does and the screen flashed on as usual then went off as usual. But then as she was walking away the screen came on again. She thought that was weird so she went back to her phone to see what it was doing.

She said she saw an app open up then close out, then the dialer opened up and numbers started going into it all by itself along with a # and * signs. The numbers didn't make sense to her.

She panicked and shut the phone off.

At the time, she would have been connected to their home wifi network as well as rogers 3g network. I was like wow that sounds crazy. It sounded like a Trojan Horse virus that you could get on your PC.

She called Rogers the same night and they didn't see anything weird in her data history but she was of course connected to wifi. They told her to change the wifi password for her network and that's about it.

I checked out all the apps on the phone and I didn't see anything suspicious but that doesn't necessarily mean anything.

If her phone wasn't hacked and someone was remotely manipulating it, what else could it be? If that is the case, what should I look for on the phone to try to get rid of it. Is there such a thing as a virus scanner for android OS?

Thanks

 

[Teknodad1974]

I would factory data reset the phone and format the internal and external SD card. Then set phone up with a new Gmail account if it was me. Some apps on the plays store look legitimate but could have permission to do weird things while the phone is not in use. Hope you can help your Mom.

Sent from my SGH-I777 using xda app-developers app

 

[naossoan]

I would factory data reset the phone and format the internal and external SD card. Then set phone up with a new Gmail account if it was me. Some apps on the plays store look legitimate but could have permission to do weird things while the phone is not in use. Hope you can help your Mom.

Sent from my SGH-I777 using xda app-developers app

Thanks for the advice. The odd thing is that I just did this to her phone like 4 weeks ago because she inexplicably had TONNES of data charges on her phone, and he has a 6GB/month plan. That seemed to have solved that...I'm pretty sure someone was manipulating her phone at that point too because there was no way she was using that much data on her own.

She must have something going on. Something she's installed must be giving someone access or something, I don't know what's up but I will backup all her SMS and notepad messages, and make sure her contacts are synced with Google then factory reset her phone, again.

Thanks.