PIN number wrong?

[Limeybastard]

I'm currently using finger print and PIN number combo for my security settings.

Issue I have is apparently my PIN number is wrong ( been using same 4 digit one for decades), although I can gain access to the device now I can't remove or change finger print or pin settings as it asks for PIN number.

Any solutions?



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[Limeybastard]

Edit. Managed to use Samsung's find my device to remove PIN number. Funny I how it forgot my PIN number though.

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[Nwadienwad]

Hi any chance you can tell me how you removed the pin via find my phone?
I am having the exact same issue- as my pin number which I have used for several years all of a sudden became incorrect!!!
I read on a post to lock my phone via the find my phone and this will give me an option to enter a new pin code....unfortunately it did not and now my phone requires me to put in the pin code to access it (which of course it says is incorrect)- now I can't use fingerprint at all....please please help.

 

[Limeybastard]

Hi any chance you can tell me how you removed the pin via find my phone?
I am having the exact same issue- as my pin number which I have used for several years all of a sudden became incorrect!!!
I read on a post to lock my phone via the find my phone and this will give me an option to enter a new pin code....unfortunately it did not and now my phone requires me to put in the pin code to access it (which of course it says is incorrect)- now I can't use fingerprint at all....please please help.

As far as I remember I logged into my Samsung account on my tablet device , located the N8 then lock device or something , I don't remember every step I took, sorry.

But I didn't hard reset my N8.

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[RemoWilly]

Unlock your phone

I'm currently using finger print and PIN number combo for my security settings.

Issue I have is apparently my PIN number is wrong ( been using same 4 digit one for decades), although I can gain access to the device now I can't remove or change finger print or pin settings as it asks for PIN number.

Any solutions?



Sent from my SM-N950U using Tapatalk

You can log into your Samsung account on a computer with the "Find My Mobile", once logged in, on the right hand side click "more", then scroll down to "unlock my device".

 

[Limeybastard]

You can log into your Samsung account on a computer with the "Find My Mobile", once logged in, on the right hand side click "more", then scroll down to "unlock my device".

That's what I did at the time.

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