Ah ok. I have a dbrand skin waiting for when one of these bumper cases gets released.
got mines today as well. Love the case .. I typically go naked as I dont like the added thickness to the phone with cases even with slim ones but really like this one. Been rocking the Google fabric case which it looks and feels nice, only thing i didnt like was the added thickness to the width. I'll probably sell the fabric one and keep the Pitaka. I personally dont mind the minimal protection to the front. Awesome case!
I took more pics...There is no doubt that it is off center.
https://drive.google.com/drive/folders/1FbPby6nIv-GMxM6ajyEPt4kFfKReXPN7?usp=sharing
They haven't responded to me yet. I could get past it not being perfect but my case also doesn't stick to my magnet holder.Mine is the same way, I contacted them, and they pretty much said you're SOL, which is BS
I remove by pulling the top right corner off then the bottom right.
I'm very disappointed in the case fit and finish. The fingerprint sensor cutout is off center.
A case at this price should be nothing less than perfect.
I've been trying to chat with them via FB messenger for 2 days and they haven't responded to me.I mentioned the same to their support (I have Pixel 2) and here is what they told me:
"It is defective according to our standard. The problem was because we don't own the real phone in production and Google doesn't sell in China where our production was, and which means we may have some off-central cutouts slip away. But we've definitely solved this problem and thanks a lot for your pictures."
The good news is that they are sending a replacement.
I mentioned the same to their support (I have Pixel 2) and here is what they told me:
"It is defective according to our standard. The problem was because we don't own the real phone in production and Google doesn't sell in China where our production was, and which means we may have some off-central cutouts slip away. But we've definitely solved this problem and thanks a lot for your pictures."
The good news is that they are sending a replacement.
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