Pixel 2 XL and AT&T VoLTR

[uicnren]

Just had a chat with AT&T. You do need to contact them and give them your IMEI to get VoLTE working. Mine now works.

Well, just got off a 1/2 hr call to them.

Indeed I now have VoLTE service on my 2XL!

The techs had no idea how to do it. He kept trying to enable wi-fi calling (didnt have the resources to do that, neither did the android specialist).

So I asked them about HD Voice (ATT version of VoLTE) again said he didnt have the resources, so I suggested that my account/phone needed to be provisioned for it, he took my IMEI, changed it in the system, and after rebooting the phone, I now have LTE (instead of H) when calling.

Now, the tech seemed quite amazed that it actually worked, which I found funny, he was truly excited it happened, I could hear it in his voice.

He apologized a few dozen times throughout the call because it was taking so long and that they didnt have any documentation.

In the end, its working now, so I am happy.

Oh and calls sound a LOT better now for the folks that have HD Calling.

 

[Snow02]

Well, just got off a 1/2 hr call to them.

Indeed I now have VoLTE service on my 2XL!

The techs had no idea how to do it. He kept trying to enable wi-fi calling (didnt have the resources to do that, neither did the android specialist).

So I asked them about HD Voice (ATT version of VoLTE) again said he didnt have the resources, so I suggested that my account/phone needed to be provisioned for it, he took my IMEI, changed it in the system, and after rebooting the phone, I now have LTE (instead of H) when calling.

Now, the tech seemed quite amazed that it actually worked, which I found funny, he was truly excited it happened, I could hear it in his voice.

He apologized a few dozen times throughout the call because it was taking so long and that they didnt have any documentation.

In the end, its working now, so I am happy.

Oh and calls sound a LOT better now for the folks that have HD Calling.

Nice! Yeah, I had to get transferred to a "tech specialist" on chat.

Glad they got it working.

 

[pro_b]

I'd like to know if anyone else has had success. ATT seem to be totally incapable of getting this enabled.

 

[uicnren]

I'd like to know if anyone else has had success. ATT seem to be totally incapable of getting this enabled.

In my case, I had to tell them directly how to do it.

They need to provision your acct/phone for hd calling.

 

[pro_b]

Well, I'm glad you've had luck. I've spoken with 4 different reps and still not working. They show my IMEI and they claim that it's provisioned for VoLTE, but I'm still getting the H when placing calls. I'm still on Oreo 8.0. Are you guys on the new developer 8.1 preview?

 

[snovvman]

Well, I'm glad you've had luck. I've spoken with 4 different reps and still not working. They show my IMEI and they claim that it's provisioned for VoLTE, but I'm still getting the H when placing calls. I'm still on Oreo 8.0. Are you guys on the new developer 8.1 preview?

Based on what I have read so far, 8.1 is required for VoLTE on ATT. There was a change in 8.1, described as:

I'll go out on a limb and say that while Voice over LTE (VoLTE) on AT&T did not work on the Pixel 2 on Android 8.0, it should now work on 8.1. In the vendor image, I see an MBN configuration file has moved from ".../ATT/Non_VoLTE" to ".../ATT/VoLTE."

Article from here.

 

[MrMeeseeks]

I thought they only allowed VoLTE on AT&T branded phones. Did they change this policy?

Sent from my Google Pixel 2 XL using XDA Labs

 

[snovvman]

I thought they only allowed VoLTE on AT&T branded phones. Did they change this policy?

Sent from my Google Pixel 2 XL using XDA Labs

Not accurate. At&t does not support devices that are not certified. There are several non-att phones that have always had volte.

 

[cjkacz]

Ok I now have HD Voice on my Pixel 2xl. Took 3 reps and 4 days but finally. The original Pixel XL I have appears a no go. I also have Advanced Messages but unless I text with someone else who has it then it doesn't show.

 

[uicnren]

Well, I'm glad you've had luck. I've spoken with 4 different reps and still not working. They show my IMEI and they claim that it's provisioned for VoLTE, but I'm still getting the H when placing calls. I'm still on Oreo 8.0. Are you guys on the new developer 8.1 preview?

pretty sure you need 8.1

also you will need a SIM that is HD Voice capable (according to AT&T)...

Requirements
To experience HD Voice, both calling parties must:
Be within an AT&T HD Voice coverage area.
Both caller and receiver need to use an AT&T HD Voice-capable smartphone.
Have AT&T wireless service provisioned for AT&T HD Voice.
Insert the AT&T HD Voice SIM card that came with your device.

SIM card compatibility
You need an AT&T HD Voice SIM card that is UICC-G or higher installed in your smartphone to enjoy the rich calling experience of AT&T HD voice. To verify that your SIM Card is HD Voice compatible, in the SIM card number look for the digits 27 or higher in the 9th and 10th positions.

 

[ubeguy]

I'm so frustrated with this issue trying and it continues. They will NOT add my imei into the master list got same response pixel 2 is not supported because it's non ATT device. I only have 8.0 my sim ends in 27. This is an awesome phone any more feedback you guys can provide??

Sent from my Pixel 2 XL using Tapatalk

 

[slothdabski]

I'm so frustrated with this issue trying and it continues. They will NOT add my imei into the master list got same response pixel 2 is not supported because it's non ATT device. I only have 8.0 my sim ends in 27. This is an awesome phone any more feedback you guys can provide??

Sent from my Pixel 2 XL using Tapatalk

Sounds like you need to go timothy mcveigh on their asses!!!!! lol

 

[ubeguy]

I'm so frustrated with this issue trying and it continues. They will NOT add my imei into the master list got same response pixel 2 is not supported because it's non ATT device. I only have 8.0 my sim ends in 27. This is an awesome phone any more feedback you guys can provide??

Sent from my Pixel 2 XL using Tapatalk

UPDATE Now resolved you have have the 8.1 update to get VOLTE once 8.1 was installed the votle provisioned auto. WiFi calling doest work but not a deal breaker.

Sent from my Pixel 2 XL using Tapatalk

 

[slothdabski]

UPDATE Now resolved you have have the 8.1 update to get VOLTE once 8.1 was installed the votle provisioned auto. WiFi calling doest work but not a deal breaker.

Sent from my Pixel 2 XL using Tapatalk

Has anyone tried this and then downgrading to 8.0 to see if you stay provisioned?

Sent from my Pixel 2 XL using Tapatalk

 

[cjkacz]

Has anyone tried this and then downgrading to 8.0 to see if you stay provisioned?

I'm curious on this too. I want to mess around with custom kernels and TWRP but have not because of this lol

 

[slothdabski]

I'm curious on this too. I want to mess around with custom kernels and TWRP but have not because of this lol

Well right now you're not missing out since there's no root and changes made to /system in TWRP don't stick when you boot

Sent from my Pixel 2 XL using Tapatalk

 

[cjkacz]

Well right now you're not missing out since there's no root and changes made to /system in TWRP don't stick when you boot

Truth ?

 

[uicnren]

Has anyone tried this and then downgrading to 8.0 to see if you stay provisioned?

Sent from my Pixel 2 XL using Tapatalk

The problem with downgrading Oreo from 8.1 to 8.0 is that in 8.0 the enhanced 4G option (HD Voice) is not available to enable, even if the SIM is provisioned.

 

[slothdabski]

The problem with downgrading Oreo from 8.1 to 8.0 is that in 8.0 the enhanced 4G option (HD Voice) is not available to enable, even if the SIM is provisioned.

Gotcha, thanks!

Sent from my Pixel 2 XL using Tapatalk

 

[bsg411]

From what I understand......att has to provision the phone to use HD features....and your phone has to have the capability....and you have to have an HD sim....but they don't provision non att branded phones except iPhones bought from Apple. My theory is though.....if you have another phone that has HD capability....have them turn the features on then take that Sim and put it in the pixel...it should work.....I haven't tried it but I think it should work.

Also...the HD features only work if both ppl have the feature and have it turned on and are both on att network....a lot of things have to come together for it to work.