Pixel 2 XL screen quality?

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FMXP

Senior Member
Jul 30, 2007
224
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There have been complaints about the LG POLED screens regarding screen uniformity. Hopefully Google gets the better quality panels than what LG uses on their own devices. I know that if I receive my phone and the screen looks like this, it's going back in the mail to be returned to Google the same day. I hope they don't screw this up, the Pixel 2 XL is such an expensive device that selling people screens like that on a $1,000 phone will not acceptable to a lot of buyers.
 

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obsanity

Senior Member
Jun 4, 2010
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There have been complaints about the LG POLED screens regarding screen uniformity. Hopefully Google gets the better quality panels than what LG uses on their own devices. I know that if I receive my phone and the screen looks like this, it's going back in the mail to be returned to Google the same day. I hope they don't screw this up, the Pixel 2 XL is such an expensive device that selling people screens like that on a $1,000 phone will not acceptable to a lot of buyers.
I somewhat am afraid of this also. I don't mind that LG is making this panel but I do mind if it looks like this.

Sent from my Nexus 6P using Tapatalk
 
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whodatfan

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Nov 13, 2013
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It will definitely be tested ASAP. If the panels reveal the same issues, we will know about it with the quickness.

Sent from my Pixel XL using Tapatalk
 

scandalousk

Senior Member
Jul 29, 2012
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How many complaints have there been? I've only seen the screenshot posted in the OP, which was posted by ARS technica if I'm not mistaken. I also remember David over at Androidpolice mentioning it when the brightness is set to minimum on one Pixel 2 XL unit. Unless we start getting reviews this isn't a widespread issue. Only two units have been confirmed so far, so no need to worry.

Not to mention, LG isn't the only one that has this issue, some s7 and s8 phones have this issue too:

http://i.imgur.com/XmS7SVh.jpg

https://i.imgur.com/fusYikY.jpg

https://forum.xda-developers.com/attachment.php?attachmentid=3678570&d=1457658022
 
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FMXP

Senior Member
Jul 30, 2007
224
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I wonder this myself. I guess I can stop by Verizon after work tomorrow and have a look. It's hard to see uniformity problems in the brightly-lit store environment though, these sorts of issues are best seen in darkness or a dimly lit room.
 

bartolo5

Senior Member
Dec 1, 2010
278
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Anyone go to Verizon store to check the phone out?

Sent from my Nexus 6 using Tapatalk

I went out to the Verizon store today and was profoundly underwhelmed by the XL 2 display.

First, it had a huge black band in the middle. Apparently it's not the only unit with this problem, someone on reddit posted the same issue I saw on my demo unit (https://imgur.com/a/CbfIH)

Second, colors were very dull and the whole screen had a hideous blue tint. I was instantly turned off by it. I've seen many many many displays through the years. Many phones have just fine displays, other's great (og Pixel XL, Galaxy S8...), but this Pixel XL 2 I saw was simply bad. Real bad for a $800+ device. I'm sort of hoping it was just this unit, but I've seen many reports already in reddit that are complaining about the same thing.
 
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Semantics

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Nov 30, 2009
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There have been complaints about the LG POLED screens regarding screen uniformity. Hopefully Google gets the better quality panels than what LG uses on their own devices. I know that if I receive my phone and the screen looks like this, it's going back in the mail to be returned to Google the same day. I hope they don't screw this up, the Pixel 2 XL is such an expensive device that selling people screens like that on a $1,000 phone will not acceptable to a lot of buyers.

I'm pretty sure LG isn't reserving the "good" panels for the Pixel 2/XL. They are both getting the same screen. POLED screens from earlier LG phones have had the same issues. If it's something you obsess over, you will see it. If you don't go hunting for it, you won't.
 

stinger4321

Senior Member
May 2, 2009
470
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I'm pretty sure LG isn't reserving the "good" panels for the Pixel 2/XL. They are both getting the same screen. POLED screens from earlier LG phones have had the same issues. If it's something you obsess over, you will see it. If you don't go hunting for it, you won't.
But to have this issue on a 1k$ phone... Unacceptable

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Born<ICs

Senior Member
Oct 29, 2012
431
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Questionable screen is a show stopper for me. The xl screen is great. Thought I had a dead spot but reboot fixed. I liked 6p screen size. While a big phone much easier for old eyes. Thought $410 trade was good reason to switch to 2 xl same size as 6p but having second thoughts now.
Would like to hear more about the plastic oled tech. Anyone have link to a good lg thread on the screen?
 
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jtwlbz

Senior Member
Apr 29, 2012
1,980
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Earth
Just checked xl2 out at verizon. My impression is that it feels good in hand. Buttons tactile dont like volume buttons are one unit tho. I like the texure of the body. Screen looks fine but the color seems too much black. Too much black in all color. I still see this oled color shifting in some viewing angle. Stereo speakers seems not that loud not much bass either.
Oh the vibration feels good like samsung kinda.


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Semantics

Senior Member
Nov 30, 2009
2,336
894
But to have this issue on a 1k$ phone... Unacceptable

Sent from my Nexus 6 using Tapatalk
I don't disagree. So is having 4GB of RAM on a 1k phone. It's the technology they chose to have the squeeze gimmick. It's not like LG is reserving the good POLED screens for the Pixel 2 was my main point. It's also really hard to notice unless the screen is dimmed in my experience. Not making excuses, though.

Sent from my SM-G950U using Tapatalk
 

AndrasLOHF

Senior Member
Jan 7, 2013
2,875
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The possible screen "issue" is when the phone brightness is turned all the way down correct? If so...non issue for me. I can probably count the length of the minutes on one hand of the time I've had the brightness turned all the way down the past few years.
 

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  • 12
    For those who are curious, this is my Galaxy S8 Plus vs. my Pixel 2 XL. Head on and at angle.

    As you can see, the P2XL has a warmer display than the S8+ looking directly at it, once we move to an angle both phones do color shift. The S8+ shifts to a more warm pinkish, and the Pixel 2 XL shifts to a cooler blue. Almost like they swap places.

    To me, it's a 100 percent non-issue and I never notice it on either phone on a day to day use.

    phonecomp.jpg
    10
    Honestly,

    I don't understand all the energy being put into the what if, and how's this, and should I do this (or the petty bickering either, but that's another topic).....

    My 2 XL should be delivered Thursday or Friday.

    When I get it, this is what I'm going to do:

    set it up,
    play with it,
    listen to the speakers,
    take some pics (view them at diff angles (not sure if I'll use mils or degrees, but they will be angles)
    play a few graphic intensive games,
    Try to root if something becomes available.

    Here comes the best part:

    THEN, I will make a decision to keep it, wait for a software update, wait for a new batch to get built and the problems to go away then RMA it, or I'll return it and ride my 6P running Pure Nexus for a while longer.

    Giving and reading other's reviews are good insight, but If you are worried by all the "bad reviews" you are reading about the display, the sound, the blue tint; either wait until YOUR device shows up and follow my handy dandy do-it-yourself decision guide, or hit the local cell store and play with one for 5-10 minutes.

    DO NOT let someone else's observations make your decisions for you, add your own observation first.

    You'd never marry someone because of a review, why buy a $1,000 device that way? Check that stuff out on your own! (that wicked logic is FREE)

    And above all, interact with each other respectfully and with the intent of being helpful. The rude, bickering, and insults really are unnecessary. Be helpful or be silent.

    Yes, I'll be posting a review once I've gone through my 2 XL, but please, add to your own experience before making your decisions.

    Peace :D
    10
    Thread cleaned again!
    Please read forum rules before posting
    Attacks on other members will NOT be tolerated
    EVERYONE has a right to their opinion
    Read it and move on, or post yours without attacking another's!

    FYI...blue shift is not a bug...it's a feature :silly:
    9
    Been using mine for a few hours now next to my original Pixel XL. Thoughts on the main three screen "issues" below.

    Colors

    The 2 XL does have colors that are much more muted out of the box than most devices these days. Is it distractedly bad? Not in the slightest. There's nothing wrong with the colors from a technical standpoint. That said, I do prefer a more saturated display. The good news is the colors look almost identical the original XL when sRGB is switched on in Developer Options, so that's likely a fairly straightforward software fix that we'll hopefully get. Even if Google never issues a software fix, I'm fine with the sRGB colors. If you use it for awhile on its own, you get used to it. If I had set the phone up completely apart from any other device, I would have noticed the colors are more muted, but it wouldn't be as obvious without all of the discussion around it and a direct comparison to the original Pixel XL. Not a deal breaker for me.​

    Blue Tint

    The blue tint when tilting is very real and can be very distracting. When you're looking straight at the screen, which will be most of the time, all is well. But even just a slight tilt brings out a noticeably blue tint. If you use a stand or a case with a kickstand that puts the phone slightly off from being a direct line of sight, you're going to see it. There are likely some software tweaks that could be implemented, but it's doubtful this will ever completely go away as it seems to be hardware-related. This is something I definitely would have noticed quickly even if there had not been discussion about it online. It's impossible to miss, especially on white backgrounds (like the setup screens). If anything about the display is going to be a deal breaker for me, it will be this.​

    Graininess

    Yes, on light backgrounds at very low brightness, there is a sort of graininess that can be seen. Once you see it, you can't unsee it. But I'm not sure if it's something I would have noticed quickly (or at all) if I wasn't looking for it. Likely hardware-related, but software could potentially help a bit. Not a deal breaker for me.​

    Overall, the screen isn't as bad as many are making it out to be. It's not as good as it should be for this price range, but one of the major three "issues" comes down to preference, not a lack of quality with the panel. Another (graininess) isn't a big deal to me. The third is what has given me a bit of uncertainty. I need to give it a few days of use before I decide. I'm still extremely happy with the original Pixel XL, and I know I'd be just fine holding onto it for another year. That said, I have a feel the other upgrades to the 2 XL (water resistance, front-facing speakers, upgraded internals, and most importantly that camera) will keep me on board.

    As for recommendations, you really need to look at it yourself and decide how you feel about it.
    9
    I'm treating the blue shift as a privacy filter, if your trying to peep my phone good luck! [emoji6]

    Sent from my Pixel 2 XL using Tapatalk