Pixel 3 Accessories

[intelliARMOR]

I'm not trying to sound rude, but this sounds exactly like the issue with the Pixel 2XL. Someone correct me if I'm wrong, but I don't think the second revision solved anything from the 2XL. As far as I'm aware of, only Whitestone and some other offbra d that used Loca glue were able to make screen protectors for the 2XL.

I feel like this is a common occurrence with your company where you lure people into buying a poorly designed screen protector and promise them that the second revision will be better, thus stopping people from doing early refunds in hopes that it'll be too much effort for them to refund. It sounds super shady. Someone correct me if I'm wrong.

Yes - we can understand your perspective here. intelliARMOR is a USA based company and we run our own production / models for all our glass. We're caught somewhere between being a tiny company and being big enough where Google will "play ball" with us and give us pre-production specs on their devices.

Our fist gen Pixel 2 HD glass did miss the mark as well, however this corrected on the subsequent version that shipped out in December of last year (our time frame for shipping the revamped Pixel 3 glass).

 

[MRFERRARI23]

Yes - we can understand your perspective here. intelliARMOR is a USA based company and we run our own production / models for all our glass. We're caught somewhere between being a tiny company and being big enough where Google will "play ball" with us and give us pre-production specs on their devices.

Our fist gen Pixel 2 HD glass did miss the mark as well, however this corrected on the subsequent version that shipped out in December of last year (our time frame for shipping the revamped Pixel 3 glass).

So we can expect the New revised tempered glass for the pixel 3 XL in December? Damn wish it wasn't that long but I guess I understand.

Sent from my [device_name] using XDA-Developers Legacy app

 

[nicholaschum]

For what it's worth, this is definitely a good buy:

https://www.amazon.ca/gp/product/B07H5VKM45/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

It comes with a smaller TGSP (not the one that attaches to the case, you have to apply it yourself) that doesn't go all the way to the speakers, just the screen itself. The case handles the other uncovered spots.

I'm rocking that case with the tempered glass adhered on fully. There are SOME parts of the screen that isn't covered but is rather unnoticeable because the case protects the "curve"

 

[wponder]

Intelliarmor Pixel 3 XL no good

I just applied the Intelliarmor as expected from what we know it's not good at all. The edges do not stick even though they are cut right at the edge of the lighted area of the screen. The top and bottom are way too long. The bottom tries to wrap the speaker but almost exceeds the actual screen. My case for sure rests against it. It has not been on 30 min and is already full of dust the lift is so high. The top is also too long, does not adhere on the edge and is cut horrible for the notch. @intelliARMOR are you going to redesign and replace for the early adopters or should we just return them?

 

[nldxda]

Hello, and apologies for all on the fit of your Pixel 3 & Pixel 3 XL screen protectors! The spec dimensions we received on the Pixel were obviously changed before the phone went into production and our glass was not perfect.

To make this right for all for all of you, we are just about to go into production on a 2nd version that will fix any of the issues you're currently experiencing. As soon as they arrive here in our warehouse, we will be sending you a free replacement.

What must we purchasers do to get on the list for a "fixed" TGSP to be sent to us?

 

[thequadfather]

What must we purchasers do to get on the list for a "fixed" TGSP to be sent to us?

Agreed - interested in the response.

 

[cswithxda]

I'm sad to see IntelliArmor had been having issues with Pixel 2 and now 3 :crying:

Back in my Nexus days and until Pixel OG the company had been providing great product with the best oleophobic coating in my experience. I blame these overrated 2.5D screens. I still can't justify spending more than $30 on the "good" screen protectors, no matter how many praising posts of Whitestone Dome I read...

 

[intelliARMOR]

What must we purchasers do to get on the list for a "fixed" TGSP to be sent to us?

Howdy - all you need to do is send a note to [email protected] with our order number and let us know you'd like a free replacement of the improved Pixel 3 / Pixel 3 XL screen protector. We'll take care of the rest.

Quick question - would you prefer a scaled back HD version or PRO version with color matched border?

Thanks!
intelliARMOR

 

[nldxda]

Howdy - all you need to do is send a note to [email protected] with our order number and let us know you'd like a free replacement of the improved Pixel 3 / Pixel 3 XL screen protector. We'll take care of the rest.

Quick question - would you prefer a scaled back HD version or PRO version with color matched border?

Thanks!
intelliARMOR

Thanks for replying, I will contact the email provided.

Also, I would prefer a scaled back HD version.

Sent from my Pixel 3 XL using Tapatalk

 

[JPinAZ]

Will the Pro version that's supposed to be shipping soon have the same fit issues?

Sent from my Pixel 3 using Tapatalk

 

[fitchpuckman]

I must say, I'm pretty sorely disappointed all around at the @intelliARMOR situation. I certainly appreciate the transparency and that customers were offered the BOGO from the start, but now seeing all the product fit issues appearing here makes me concerned. This on top of the fact that I ordered this product 32 days ago (on October 10th) and it still hasn't even arrived. I really wish I would have cancelled my order before it shipped like my gut told me to do. Assuming I have the same fit issues that the company has stated exist because of their poor specs, I plan to decline the free replacement they are claiming will arrive in December.
@intelliARMOR, I appreciate your efforts to push product and draw some customers, but perhaps next time around focus on getting your logistics taken care of before overpromising product to people. I think this is now two years in a row that there have been fit/adhesive issues with your pixel products, and I can definitely say I won't be back again to try my luck next year.

 

[intelliARMOR]

Hi All - a quick update for you. We have our PRO Pixel 3 Glass starting back in stock to fix the oversize of the Pixel 3 glass. We'll start shipping out replacements today. Our Pixel 3 XL glass is coming, but that design took a bit longer so we're pushed back just a bit more there.

 

[lookitzjohnny]

Hi All - a quick update for you. We have our PRO Pixel 3 Glass starting back in stock to fix the oversize of the Pixel 3 glass. We'll start shipping out replacements today. Our Pixel 3 XL glass is coming, but that design took a bit longer so we're pushed back just a bit more there.

Does this mean customers who originally pre-ordered the intelliglass hd (bogo deal) will automatically be sent a PRO version?
or how does one go about getting the revised versions?

 

[intelliARMOR]

Does this mean customers who originally pre-ordered the intelliglass hd (bogo deal) will automatically be sent a PRO version?
or how does one go about getting the revised versions?

Howdy - more good news. We have replacement PRO versions we will provide for the Pixel 3 HD glass and revamped Pixel 3 XL HD glass - both ready to start shipping today. To get your free replacement, just email [email protected] with your order number and confirm your address; we'll take care of the rest.

 

[jrcdpm]

Howdy - more good news. We have replacement PRO versions we will provide for the Pixel 3 HD glass and revamped Pixel 3 XL HD glass - both ready to start shipping today. To get your free replacement, just email [email protected] with your order number and confirm your address; we'll take care of the rest.

Did that and got e-mail back asking what happened to the one I applied to my phone. This is not good customer service.

 

[nizarnoor]

Did that and got e-mail back asking what happened to the one I applied to my phone. This is not good customer service.

I agree. I was asked to send a photo of the bad batch being applied on my phone. I shouldn't need to do that but I did anyway.

 

[intelliARMOR]

I agree. I was asked to send a photo of the bad batch being applied on my phone. I shouldn't need to do that but I did anyway.

Howdy - sorry for your frustration here! We've used this as an internal training opportunity with our support team and you should not have this issue again. Thanks!

 

[jmsauser]

Are there still any discount codes available? Interested in the free screen protectors with purchase of wireless charger or the BOGO

 

[byproxy]

I still haven't even had my order shipped!! Been over a month. This is a scam people. This company is clearly trying to rip us all off. Time for a CC charge back!!

 

[Sieber101]

I ordered mine a week or 2 back and it just shipped out yesterday without contacting support. Shipping is slow but doesn't seem like a scam to me. Looking forward to trying it out.