Pixel 5 - Charging problems

[mcgon1979]

Has anyone else notice problems charging yet?

When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.

I hope this is a software bug? It seems others are impacted too. google support link below.

https://support.google.com/pixelphone/thread/77815758?hl=en

 

[jaythenut]

Mine is working fine

 

[Merocle]

Same error, but on 92%. I didn't restart the phone, and after 5 hours without charger battery level went down normally.

 

[cesar2k]

Has anyone else notice problems charging yet?

When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.

I hope this is a software bug? It seems others are impacted too. google support link below.

https://support.google.com/pixelphone/thread/77815758?hl=en

Same for me here. I'm monitoring the issue until next week and then decide what to do

 

[superleeds27]

Has anyone else notice problems charging yet?

When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.

I hope this is a software bug? It seems others are impacted too. google support link below.

https://support.google.com/pixelphone/thread/77815758?hl=en

Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?

 

[mcgon1979]

Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?

yes it appears that way. hopefully.

 

[Bobleworm]

Hi ! Mine is stuck at 100% after charging at night. I use the google pixel stand. After rebooting battery falls down rapidly to the correct amount but it gets stuck everytime I charge it back fully with the stand. I'll need to try with wire charging though to see if the issue is the same.

 

[LTKred]

No such issue with my Pixel 5 Sorta Sage here in Australia. Sounds like a software glitch though. Had mine for 3 days now and it's been going really well. I'm also not seeing this "gap" issue that others have mentioned either.

 

[thesebastian]

After my pixel shutted down at 1% battery (24 hours standby and 7.5 hours of screen)

I put it to charge and turned it on and left it charging.

I came back later. And the phone was at 1% level still charging. With battery saver enabled

I restarted and the phone was already at 100%

What the hell is going on.

I used my Pixel 4 charger instead of Pixel 5 but they look like the same charger with type C power delivery

Sent from my Pixel 5 using Tapatalk

 

[alastor2004]

Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.

Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!

 

[Floge999]

Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.

Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!

Mine got stuck at 69% for over 12 hours, i had to do a factory reset for sending the phone back anyway and it was still at 69% after the factory reset. So i don't think factory reset will do any good. Probably a software bug they need to fix.

 

[mainTAP]

I've also just seen this, the charge indicator got stuck at 47%, when reconnected the charging cable, the charge indicator quickly got up to around 80% and then carried on at a normal pace.

 

[palo99]

Same here. Stuck at 44%, then 88%, then 100%, then 96%. Some people were suggesting that it's a bug related to the far-right icons in the customization of the launcher. Don't know if that's true but defenitely will give it a try

 

[thesebastian]

There is some update in Pixel forums. According to it, will be fixed in a future software update.

https://support.google.com/pixelphone/thread/77815758?hl=en&msgid=78785427

Sent from my Pixel 5 using Tapatalk