Question Pixel 6 Pro isnt shown in Windows Explorer

[HouseFuzzy]

Hey everyone,

I cant get my phone to be shown in Windows File Explorer.

Yes I already switched to Datatransfer via the notification.
I tried different cables, rebooted both devices, turned on USB-Debugging, but its just not showing up.

When attaching my OnePlus 7 Pro it works perfectly fine.

Any Ideas?

 

[Morgrain]

Hey everyone,

I cant get my phone to be shown in Windows File Explorer.

Yes I already switched to Datatransfer via the notification.
I tried different cables, rebooted both devices, turned on USB-Debugging, but its just not showing up.

When attaching my OnePlus 7 Pro it works perfectly fine.

Any Ideas?

It's usually either the cable or the port, maybe try out another USB slot on your PC.

 

[ggrant3876]

Hey everyone,

I cant get my phone to be shown in Windows File Explorer.

Yes I already switched to Datatransfer via the notification.
I tried different cables, rebooted both devices, turned on USB-Debugging, but its just not showing up.

When attaching my OnePlus 7 Pro it works perfectly fine.

Any Ideas?

Mine wouldn't either and to get it to open I had to have developer options turned on. That was the first thing I did when I received the phone, turn developer options on and when it's off the computer won't recognize the phone so I just leave it on all the time.

 

[Texan1]

Hey everyone,

I cant get my phone to be shown in Windows File Explorer.

Yes I already switched to Datatransfer via the notification.
I tried different cables, rebooted both devices, turned on USB-Debugging, but its just not showing up.

When attaching my OnePlus 7 Pro it works perfectly fine.

Any Ideas?

I've had the exact same issue ever since first getting the 6 Pro. Tried different cables, different ports, developer options is on, tried every single different USB driver I could find etc etc.

The only way I can get my PC to see the phone is to choose "PTP" as the connection method and then it will just show me the photo folders on the phone. Highly frustrating!

 

[HouseFuzzy]

I've had the exact same issue ever since first getting the 6 Pro. Tried different cables, different ports, developer options is on, tried every single different USB driver I could find etc etc.

The only way I can get my PC to see the phone is to choose "PTP" as the connection method and then it will just show me the photo folders on the phone. Highly frustrating!

This is exactly my problem aswell. Have all turned on like it should be, I even watched youtube videos to see if they are pressing something im completly missing. But nothing.

PTP seems to be working for me aswell. Thats something atleast, but ****ty still...

 

[ggrant3876]

This is exactly my problem aswell. Have all turned on like it should be, I even watched youtube videos to see if they are pressing something im completly missing. But nothing.

PTP seems to be working for me aswell. Thats something atleast, but ****ty still...

Take a look at this Reddit thread.
https://www.reddit.com/r/Pixel6/comments/qoewmc

 

[Alekos]

curious what device manager says for you guys? under Portable Devices (with usb debugging disabled) - Pixel 6 or LeMobile?

 

[Lughnasadh]

Hey everyone,

I cant get my phone to be shown in Windows File Explorer.

Yes I already switched to Datatransfer via the notification.
I tried different cables, rebooted both devices, turned on USB-Debugging, but its just not showing up.

When attaching my OnePlus 7 Pro it works perfectly fine.

Any Ideas?

Have you tried with this driver installed?

Get the Google USB Driver | Android Developers

The Google USB Driver is required for Windows if you want to perform adb debugging with Google devices.

developer.android.com

 

[Az Biker]

Make sure your device's DEFAULT USB CONFIGURATION under Developer Options (half way down) is set to "file transfer/android auto". Mine was set to "no data transfer" by default

 

[Guyinlaca]

Type C to Type C works just fine.

 

[roirraW "edor" ehT]

curious what device manager says for you guys? under Portable Devices (with usb debugging disabled) - Pixel 6 or LeMobile?

This is what mine shows. You know, now that I think about it, I saw in Windows there were "optional" updates (second screenshot), two of which say "LeMobile". If yours says LeMobile, try uninstalling those drivers from Device Manager and installing the official Google ones as @Lughnasadh
suggested https://developer.android.com/studio/run/win-usb. You can also do as @Az Biker suggested, or each and every time you connect your phone to your computer, you'll have to toggle the notification to set it to USB file transfer mode (third screenshot).

 

[ScottBroker]

This is what mine shows. You know, now that I think about it, I saw in Windows there were "optional" updates (second screenshot), two of which say "LeMobile". If yours says LeMobile, try uninstalling those drivers from Device Manager and installing the official Google ones as @Lughnasadh
suggested https://developer.android.com/studio/run/win-usb. You can also do as @Az Biker suggested, or each and every time you connect your phone to your computer, you'll have to toggle the notification to set it to USB file transfer mode (third screenshot).

View attachment 5470669

View attachment 5470673

If I change to PTP it shows the DCIM and camera. I cannot see anything else, and I dont see Android device in my device manager....

 

[roirraW "edor" ehT]

If I change to PTP it shows the DCIM and camera. I cannot see anything else, and I dont see Android device in my device manager....

When you click on your notification, you don't see the option I have chosen below "Use USB for" "File transfer / Android Auto" (first screenshot)?. Also, as I believe has also been suggested, you can go into Developer Options and choose "Default USB configuration", and then choose "File transfer / Android Auto" from there (second and third screenshots).

If you don't see the same options as I show in these screenshots, can you post some of what you do see?

 

[Alekos]

The Pixel 6 seems to be somewhat sensitive to some cables. A few things: if you have ADB Debugging on, then the driver will show as an ADB interface under Android Device. so if you are just wanting to transfer files, turn it off. it should work with developer options disabled. Also, sometimes if your usb drivers aren't updated or installed properly, then it won't show up properly. a lot of computers don't have usb-c ports so just make sure all your drivers are up to date (using the official manufacturer's method, not third party driver apps). And on a PC, try using the ports on the back of the computer. Different cables and last but not least try a different computer. this will resolve 99% of issues. last tip is to try connecting the phone when its in safe mode.

 

[Smedlow]

Brand new Pixel 6 and Windows 10 with latest updates. I've tried everything from various cables to uninstalling and reinstalling drivers with no joy. In PTP, the pixel shows up in device manager under portable devices and also in file explorer, but only with ADB debugging enabled. Switch to USB File Transfer and it disappears. My workaround is to create a folder in DCIM, copy with PTP to the new folder, and then using the Android Files app, move the files to where I want them. Very frustrating. Almost making me wish I had stuck with my Huawei.


Under Android devices in Device Manager, it read Google Nexus ADB Driver. I uninstalled and then deleted the driver, Android Composite Interface self-installed, and now File Transfer works. Go Figure.

 

[96carboard]

Forget about adb drivers, that has nothing to do with UMS, so don't waste your time.

I'd suggest *trying* with a linux liveusb to see if it works there. If it does, it rules out a hardware problem and demonstrates that there is nothing wrong on the phone side, and confirms that the problem is, as with most problems, the fault of that windows trash.

 

[Azerox]

Right click the ADB-device in device manager (somehow it says ACER @ mine), choose properties > manual driver update and choose the standard usb-mtp driver. After that you will see your pixel and its contents (when u choose file transfer).

 

[Alekos]

Forget about adb drivers, that has nothing to do with UMS, so don't waste your time.

I'd suggest *trying* with a linux liveusb to see if it works there. If it does, it rules out a hardware problem and demonstrates that there is nothing wrong on the phone side, and confirms that the problem is, as with most problems, the fault of that windows trash.

^100%.
adb/fastboot are completely different drivers and have nothing to do the Mass Storage drivers that are built into windows since WinME. There is no driver to download. Make sure USB debugging is off on the pixel (and better yet entire developer options just to get this working). Make sure there are no "unknown devices" in Device Manager when the phone isn't plugged in because that could be a usb driver issue.

Then connect a known working cable that you've used before. Use the back usb ports of its an older computer. These drivers are built into windows (For Mac you will need to download the File Transfer drivers from Android's website).

If that still doesn't work, try another computer. You'll be going in circles until you've verified that the computer and cable are working. Process of elimination.

You can try the free nirsoft.com app called USBDeview to see if it's shows up, but 99% sure its a cable or windows issue.

 

[Smedlow]

Forget about adb drivers, that has nothing to do with UMS, so don't waste your time.

I'd suggest *trying* with a linux liveusb to see if it works there. If it does, it rules out a hardware problem and demonstrates that there is nothing wrong on the phone side, and confirms that the problem is, as with most problems, the fault of that windows trash.

With all due respect, I beg to differ. I neglected to mention previously that it only works with ADB debugging on. With debugging off, no joy. I must have something to do with ADB. I have gone around in the circles described by Alekos and what I posted above is the only thing that has worked. With ADB debugging on and with Android Composite ADB Interface installed on device manager under Android Device, it works. With ADB debugging off, it doesn't work. By the way, I have used a good cable on multiple computers without success.

 

[96carboard]

With all due respect, I beg to differ. I neglected to mention previously that it only works with ADB debugging on. With debugging off, no joy. I must have something to do with ADB. I have gone around in the circles described by Alekos and what I posted above is the only thing that has worked. With ADB debugging on and with Android Composite ADB Interface installed on device manager under Android Device, it works. With ADB debugging off, it doesn't work. By the way, I have used a good cable on multiple computers without success.

Absolutely false. Completely unrelated.