Question Pixel 7 pro ship/delivery dates

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banshee28

Senior Member
Aug 31, 2010
255
49
Yea BB keeps pushing out my delivery date too. Estimated availability in store keeps moving up and is now Nov 5th! Its going to soon be 1 month after ordering waiting for this phone and trading in my P6P.
 

kurtains

New member
Oct 28, 2022
1
1
Ordered on the 7th Oct. Delivery date keeps being moved. I called them up after 2 weeks to ask what's going on, they said they were waiting on stock, apologising and giving me a £20 store voucher. The lady insisted that stock was coming in the next day or two. Another week goes by, I call up again (23rd Oct), and they tell me that they can see that it is now processing, so I should get an alert that it has been shipped within a day. Its now the 28th Oct...and the estimated date of delivery has shifted again! If I was given accurate information earlier on, I could have cancelled the order and bought from EE or somewhere else. But now, its too late, and you can't get the free watch or ear buds. Hugely frustrating experience.
 

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banshee28

Senior Member
Aug 31, 2010
255
49
Ordered on the 7th Oct. Delivery date keeps being moved. I called them up after 2 weeks to ask what's going on, they said they were waiting on stock, apologising and giving me a £20 store voucher. The lady insisted that stock was coming in the next day or two. Another week goes by, I call up again (23rd Oct), and they tell me that they can see that it is now processing, so I should get an alert that it has been shipped within a day. Its now the 28th Oct...and the estimated date of delivery has shifted again! If I was given accurate information earlier on, I could have cancelled the order and bought from EE or somewhere else. But now, its too late, and you can't get the free watch or ear buds. Hugely frustrating experience.
WOW, SAME @#[email protected]#$ experience here with @bestbuy!!!!!!!!!

At the time of ordering, Amazon, Google and BB all had this same promotion and price! I choose BB and get shafted like many others it seems like.

Ordered on Oct 10th, had a nice $200 gift card, and close to a $500 trade-in final value for my P6P on original order. Dates kept being delayed over the last few weeks, and today, BAM they decided to cancel my order!!

Apparently this was due to them not knowing when it would be in stock, but I am ok if its another week but keep it going for the price I agreed to purchase for! NOPE, they canceled the order! Now both the $200 gift card and trade-in bonus are no longer available. It sounds to me like this was an easy way for @bestbuy to get out of selling the item for this price. I spoke to a supervisor at bestbuy and he could not do anything about the extra trade-in value for this and just said there is nothing more they could do.

ANYWAYS, I told them I will not buy from them and went to google directly, got a $500 trade-in value for my P6P and P7P should be here in just a few days!

Never again dealing with BB.
 
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banshee28

Senior Member
Aug 31, 2010
255
49
Amazing .... with BB I wait week after week only to keep getting delayed until they eventually throw in the flag and cancel my order since they cant get the item in stock apparently! Today I order from Google directly and 4 hours later I have a tracking # and my order is on the way, should be here in 2 business days!

Will never order any phone from BB again! 🤡
 

bu3azzam

New member
Oct 29, 2022
1
0
Since I live in a country that doesn't have a Google store, I ordered Pixel 7 256GB on 10 Oct from the French store and I made sure to get the Buds Pro with my order. Later on, I found the order was shipped without the Buds! After contacting them, they offered to send the buds, so they did.

I was expecting to receive the packages on 18 & 19 Oct. I contacted my mail forwarding service in France, but they haven't received any package in my mailbox. After Back-n-forth emails, Google Store offered to send me a replacement package.. I hope it makes it this time to my mailbox to be forwarded!

It seems I am not the only one getting delayed here!
 

seadersn

Recognized Developer
Nov 3, 2010
3,616
3,430
45
Germany
LG V30
OnePlus 7T Pro McLaren
But now, its too late, and you can't get the free watch or ear buds. Hugely frustrating experience.
shouldn't be, buying date on invoice is the relevant factor for this. as soon as you've got hands on your imei and bill, you can claim it on the promotion site: if your seller is on the list and if you are living in a country for which google offered this promotion (seems to? uk?).

forget this... didn't get the point of this... sry ;)
 
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banshee28

Senior Member
Aug 31, 2010
255
49
As promised Google shipped my P7P quickly which I received today! I am getting it setup now. So far it appears to be exactly what I expected.

BB seems to still be pushing out the dates on their offering every day I check. Amazing.

Anyways glad Google worked out like a champ.
 

robertbarber

Senior Member
Sep 15, 2014
349
166
Google Pixel 5
MY Best Buy preorder was canceled as well. I had ordered on Oct 11 for in store pickup, and it was estimated to be ready for pickup on Nov 2nd. Well, I received the delay notification around 6pm on the 2nd and while chatting with a support associate on their website found out that the delay was due to them not having the stock and when more stock came in my pickup date would be updated. I asked him how long that would usually take as I didn't want my order to be canceled due to the order being delayed for too long and soon after a response from the support associate that he would check into that I got the notification and message from him that the order was canceled and that my money would be refunded. Well, after being transferred to another associate to see if the order could be brought back I was told that the only option was to make another order which I did and hopefully should be ready for pickup on Tues. For those who have also been screwed over by Best Buy, you might want to check out this article on Phone Arena as it seems like we're not the only ones being screwed over https://www.phonearena.com/news/bes...evious-in-delayed-pixel-7-pre-orders_id143390
 

banshee28

Senior Member
Aug 31, 2010
255
49
MY Best Buy preorder was canceled as well. I had ordered on Oct 11 for in store pickup, and it was estimated to be ready for pickup on Nov 2nd. Well, I received the delay notification around 6pm on the 2nd and while chatting with a support associate on their website found out that the delay was due to them not having the stock and when more stock came in my pickup date would be updated. I asked him how long that would usually take as I didn't want my order to be canceled due to the order being delayed for too long and soon after a response from the support associate that he would check into that I got the notification and message from him that the order was canceled and that my money would be refunded. Well, after being transferred to another associate to see if the order could be brought back I was told that the only option was to make another order which I did and hopefully should be ready for pickup on Tues. For those who have also been screwed over by Best Buy, you might want to check out this article on Phone Arena as it seems like we're not the only ones being screwed over https://www.phonearena.com/news/bes...evious-in-delayed-pixel-7-pre-orders_id143390
Thanks for posting this link! I hope this gets more visibility. I also posted there as well. I figured this was much larger than just a few of us, but hope to see some resolution to this if possible.
 

nhutpham

Senior Member
Jul 1, 2010
462
43
I'm in the same Best Buy waiting camp - Ordered on October 14th. More frustrating is I have seen a handful of Best Buy posts showing those that ordered delivery a week later received their phones already.

I spoke to an agent and they extended my cancellation date. I'm hoping they honor the trade-in when I get to the store, otherwise I gotta PM the Best Buy reps on their online forum.

Worst experience ever, but the Best Buy gift card is the only one I'd actually use.
 
WOW, SAME @#[email protected]#$ experience here with @bestbuy!!!!!!!!!

At the time of ordering, Amazon, Google and BB all had this same promotion and price! I choose BB and get shafted like many others it seems like.

Ordered on Oct 10th, had a nice $200 gift card, and close to a $500 trade-in final value for my P6P on original order. Dates kept being delayed over the last few weeks, and today, BAM they decided to cancel my order!!

Apparently this was due to them not knowing when it would be in stock, but I am ok if its another week but keep it going for the price I agreed to purchase for! NOPE, they canceled the order! Now both the $200 gift card and trade-in bonus are no longer available. It sounds to me like this was an easy way for @bestbuy to get out of selling the item for this price. I spoke to a supervisor at bestbuy and he could not do anything about the extra trade-in value for this and just said there is nothing more they could do.

ANYWAYS, I told them I will not buy from them and went to google directly, got a $500 trade-in value for my P6P and P7P should be here in just a few days!

Never again dealing with BB.

Amazing .... with BB I wait week after week only to keep getting delayed until they eventually throw in the flag and cancel my order since they cant get the item in stock apparently! Today I order from Google directly and 4 hours later I have a tracking # and my order is on the way, should be here in 2 business days!

Will never order any phone from BB again! 🤡

MY Best Buy preorder was canceled as well. I had ordered on Oct 11 for in store pickup, and it was estimated to be ready for pickup on Nov 2nd. Well, I received the delay notification around 6pm on the 2nd and while chatting with a support associate on their website found out that the delay was due to them not having the stock and when more stock came in my pickup date would be updated. I asked him how long that would usually take as I didn't want my order to be canceled due to the order being delayed for too long and soon after a response from the support associate that he would check into that I got the notification and message from him that the order was canceled and that my money would be refunded. Well, after being transferred to another associate to see if the order could be brought back I was told that the only option was to make another order which I did and hopefully should be ready for pickup on Tues. For those who have also been screwed over by Best Buy, you might want to check out this article on Phone Arena as it seems like we're not the only ones being screwed over https://www.phonearena.com/news/bes...evious-in-delayed-pixel-7-pre-orders_id143390

I'm in the same Best Buy waiting camp - Ordered on October 14th. More frustrating is I have seen a handful of Best Buy posts showing those that ordered delivery a week later received their phones already.

I spoke to an agent and they extended my cancellation date. I'm hoping they honor the trade-in when I get to the store, otherwise I gotta PM the Best Buy reps on their online forum.

Worst experience ever, but the Best Buy gift card is the only one I'd actually use.

I saw that article as well and I can't believe BestBuy is reneging on all of it. It's a shame because Amazon and Google were offering comparable deals, and yet BestBuy seemingly frauded all you potentials out of doing business with their competition because of this false advertising and now you guys can't even elsewhere to get the same deals that are no longer offered nor is BestBuy willing to honor their original deals/agreements. This seems to be either a severely egregious miscalculation on their part (for which they should make reparations and amends and still honor their original deals) or it was premeditated and calculated (which I personally believe is more likely since I seriously doubt they can be this inept & still benefit from it; maybe to pad their numbers/transaction numbers).

If I were one of all of you, I'd seriously try to get traction on a class action lawsuit. This all seems pretty intentional and premeditated and they either panicked and reneged or calculatedly bailed -- either way, they should pay. Elon Musk would've been hit with $1B as he did the same but decided to go through with things. I know it's not nearly close to $1B, but I'm curious how many $200 gift cards they are reneging on....
 
Last edited:

awaldeck

Member
Oct 5, 2010
24
1
Email from Amazon.de:

Hello from Amazon.de​

We're sorry to inform you that there is a delay in shipping some items from your order. The new delivery date is indicated below. We'll send a confirmation when your items ship. We apologise for the inconvenience.
New estimated delivery date:
7. November 2022 - 11. January 2023
 

m3ath

Senior Member
Nov 3, 2016
123
21
Huawei MatePad Pro
Google Pixel 7
Email from Amazon.de:

Hello from Amazon.de​

We're sorry to inform you that there is a delay in shipping some items from your order. The new delivery date is indicated below. We'll send a confirmation when your items ship. We apologise for the inconvenience.
New estimated delivery date:
7. November 2022 - 11. January 2023
Damn Amazon.de now I'm waiting 22 days for shipping
 

m3ath

Senior Member
Nov 3, 2016
123
21
Huawei MatePad Pro
Google Pixel 7
Email from Amazon.de:

Hello from Amazon.de​

We're sorry to inform you that there is a delay in shipping some items from your order. The new delivery date is indicated below. We'll send a confirmation when your items ship. We apologise for the inconvenience.
New estimated delivery date:
7. November 2022 - 11. January 2023
Has your order been shipped?
 

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    I did my orders in 3 Parts (Europe/Germany)

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    Same thing happened for me. I finally got the Google shipping email about an hour after I got the FedEx email.
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