• Introducing XDA Computing: Discussion zones for Hardware, Software, and more!    Check it out!

Play store error 489 on CANVAS A1

Search This thread

maheshus88

Senior Member
Dec 9, 2012
57
1
Hi,
I got this problem with play store downloads on my micromax canvas A1.
I believe this problem is common to all canvas A1.

I have 2 micromax canvas A1 devices, one xiaomi and samsung , lg and so on..

Whenever I try to download anything above size ( ~ 4 mb ), I receive an error message saying " could not be downloaded error 489 ".

I tried on both canvas a1 devices , the result is same resulting in error 489.

First I thought this is my wifi problem. So, I tried in my other samsung, xiaomi and LG devices but theres no problem as such. The app installs just fine.

I already tried following steps but nothing helped.

1) Factory reset devices ( DIDN'T WORK.)
2) Installed new version of play store ( DIDN'T WORK)
3) Removed google a/c >> reboot >> clear play store data . (DIDN'T WORK)
4) Cleared play store data >> cleared google service framework data >> play store services data . ( DIDN'T WORK )

I TRIED EVERYTHING MENTIONED on google search but nothing worked.

Someone plz confirm this on their devices.


However, I haven't tried downloading an app on mobile network. I am going to do it now, will try and report back.

thanks.
 

maheshus88

Senior Member
Dec 9, 2012
57
1
ANYONE ?

plz confirm with your devices if this problem exists for you.

My downloads works fine with mobile data..
but with WIFI it doesn't work at all..

always 489 error.
 

subham5

New member
Sep 26, 2014
1
0
canvas a 1 not allowed to download from play store and getting an error 489

i too have canvas a 1 but it also does not allow me to download from play store gives an error 489
 

maheshus88

Senior Member
Dec 9, 2012
57
1
Well, that confirms it .

Theres something wrong with canvas a1.
I wonder how is the things with other android one devices .

What are we supposed to do now ?
 
Last edited:

vijkumars

New member
Sep 26, 2014
1
0
download error 489

I too bought the phone today, and have the same problem. tried all restart, factory reset, clear catch, clear data, force stop, play store, and restart. etc.. but not working.
it does not update existing apps also. wifi working fine for chrome, and mail. but chrome does not update, hangout does not update.

what can be done now, micromax service / complain phones not available for call .. please some one help
 
Last edited:

applefanzy

New member
Sep 27, 2014
1
0
Error 489 on Play Store

Whenever i tried to download any app from play store, error 489 occurs
First when i download whatsapp, twitter, instagram they all worked fine
But today when i tried to redownload deleted instagram this error occurred and it occurs for all the apps on play store
I have tried all the methods mentioned in google search but no one worked for me
I have also reset to default my device, cleared cache partition in recovery mode reboot my device and sign in with an other google a/c but the same error occurred everytime downloading any app from play store
I hope this error has some solution
 

Recognized Noob

Senior Member
Aug 14, 2013
829
319
ON YOUR BED
Whenever i tried to download any app from play store, error 489 occurs
First when i download whatsapp, twitter, instagram they all worked fine
But today when i tried to redownload deleted instagram this error occurred and it occurs for all the apps on play store
I have tried all the methods mentioned in google search but no one worked for me
I have also reset to default my device, cleared cache partition in recovery mode reboot my device and sign in with an other google a/c but the same error occurred everytime downloading any app from play store
I hope this error has some solution
ok, i am nt sure abt this, but can u download es file explorer and go to root of phone and open oem folder and tell me what files are there? also copy contents of oem.prop
 

Faiyaz5yaz

Senior Member
Jan 18, 2014
408
381
chennai
old issue

Hi,
I got this problem with play store downloads on my micromax canvas A1.
I believe this problem is common to all canvas A1.

.

this isn't a new bug .. it has been faced by quite a few people before..
its not problem with your wifi or Android one ..
it's related to the version of Google play store..

Quick fix :
1.try to remove google account .
2. clear data both in play store and google services framework ..
[ no need to factory reset ]
3. add account and try from mobile data first.. then switch to WiFi..

THE ABOVE FIX IS NOT PROBABLY GOING TO FIX YOUR ISSUE ..
FOR NOW USE ALTERNATE MARKET STORES which are huge in number
If nothing works , report error through play store ..
keep calm and wait for updated version of gapps
 

maheshus88

Senior Member
Dec 9, 2012
57
1
this isn't a new bug .. it has been faced by quite a few people before..
its not problem with your wifi or Android one ..
it's related to the version of Google play store..

Quick fix :
1.try to remove google account .
2. clear data both in play store and google services framework ..
[ no need to factory reset ]
3. add account and try from mobile data first.. then switch to WiFi..

THE ABOVE FIX IS NOT PROBABLY GOING TO FIX YOUR ISSUE ..
FOR NOW USE ALTERNATE MARKET STORES which are huge in number
If nothing works , report error through play store ..
keep calm and wait for updated version of gapps

Well, I tried all those . See my 1st post.

Can't keep calm. Both my canvas a1 having same issue.
Requested returns from amazon.
Will go for karbonn sparkle V.
 

vmongs

New member
Sep 28, 2014
1
0
Same problem with Spice UNO Android one device

Hi All,

I have tried all the options but still android error 489 persists and I am not able to download apps from Google play store while I am connected to Wifi.

Options tried.
1. Backup & Reset
2. Remove cache and clear data for google apps

But still the error persists and this is very frustating.

Please help if any one has the solution to this.
 

captain_nemo

Senior Member
Nov 11, 2012
287
220
City of Joy!!!!
Guys..This seems to be Play Store error. But try below steps..
**You must have memory card installed in your mobile.
1. Reboot to recovery.
2. Clear Data.
3. Clear Cache.
4. Clear Dalvik Cache. (Not Sure if "Clear Dalvik Cache" option is available in stock recovery)
Reboot and check now.

If still this problem persists,
1. Enable Debugger option in settings menu.
2. Change Runtime from Dalvik to ART.
3. After Reboot check if the same problem persists.

Also check these links...
https://productforums.google.com/forum/#!topic/nexus/xdo5dc8q0FI
http://appslova.com/error-489-app-downloaded-due-error-489/

DON'T WORRY!!! IT'S NOT A HARDWARE ISSUE. IT'S A SOFTWARE ISSUE. EVEN NEXUS FACES THE SAME ISSUE. :laugh:
 
Last edited:

Faiyaz5yaz

Senior Member
Jan 18, 2014
408
381
chennai
Guys..This seems to be Play Store error. But try below steps..
**You must have memory card installed in your mobile.
1. Reboot to recovery.
2. Clear Data.
3. Clear Cache.
4. Clear Dalvik Cache. (Not Sure if "Clear Dalvik Cache" option is available in stock recovery)
Reboot and check now.

If still this problem persists,
1. Enable Debugger option in settings menu.
2. Change Runtime from Dalvik to ART.
3. After Reboot check if the same problem persists.

Also check these links...
https://productforums.google.com/forum/#!topic/nexus/xdo5dc8q0FI
http://appslova.com/error-489-app-downloaded-due-error-489/

DON'T WORRY!!! IT'S NOT A HARDWARE ISSUE. IT'S A SOFTWARE ISSUE. EVEN NEXUS FACES THE SAME ISSUE. :laugh:

friends .. clear data from download manager app as well .. and let me know
 

lakshmikantapanja

New member
Sep 30, 2014
2
0
Same 489 error with Micromax Canvas A1

Hi all, I am from Kolkata.I am facing the same problem.I hope Google is reading this.No hope from Micromax.I read a Spice dream UNO review and there also same problem.I believe all these Android one companies sourced their hardware from the same cheap chinese company