Please HELP get Redmagic 5G NFC GPay fix: Takes 10m of time!

mslezak

Senior Member
Dec 12, 2016
266
248
43
Houston
Guys - the easiest way to get development started on a new device is to NOTIFY the device manufacturer that there is a NEED for the company to fix issues. The first issue is THE BOOTLOADER UNLOCK METHOD BREAKS THE FINGERPRINT SENSOR. This is obviously highly undesirable for anyone who wants ROOT. *** NOTE THIS CAN BE AVOIDED ENTIRELY THROUGH THE ROOT BYPASS METHOD (FP STILL WORKS), AND A USER HAS FOUND HOW TO RECALIBRATE THE FP SENSOR AFTER A BL UNLOCK, XDA POS: https://forum.xda-developers.com/nu.../guide-calibration-finger-print-loss-t4132961

The main issue is Google Pay does NOT WORK with NA and Global ROMs. It reports 2 cards instead of 1 card when you go to a terminal, so you can NEVER make a payment!!!

So how can we fix this issue? COMPLAIN!!! We got source this way already (THANK YOU FOR YOUR HELP GUYS WE DID IT!)

METHOD #1
EMAIL Nubia customer support (probably our best path) at [email protected]

You can simply report the issue similar to this message in your email:

Google Pay does not work with NFC which your Global and North American ROM claim to support. It reports 2 cards at the terminal instead of 1 card so payment fails EVERY time. This is an issue across the world for everyone with Google Pay. WE NEED THIS FIXED AS IT IS A LISTED FEATURE OF THE PHONE THAT DOES NOT WORK.

Please fix as soon as possible.

Signed,

[YOUR NAME / Country / Phone Model]

METHOD #2:
https://github.com/ztemt/NX659J_Q_kernel/issues/2
Post something like I did here - GOOGLE PAY DOES NOT WORK. FIX NFC ON GLOBAL AND NA VARIANT ROMS ASAP.

Please start posting comments here to release the source code so we can begin custom kernel and ROM development as soon as possible! Thank you everyone who contacted [email protected] or posted to the original GitHub issue, now we just need them to follow through!!! WE HAVE STRENGTH IN NUMBERS.
 
Last edited:

gparmar76

Senior Member
Dec 20, 2010
820
318
63
NJ
ZTE released the source code for the Red Magic 5G... hopefully this will kick start development for this phone because it has so much potential.
 

xabierd

Senior Member
Jul 17, 2008
301
41
48
Guys! They do care about the device! I've emailed them three times, and I've got replies everytime!
Try asking about an older device that they dont produce/sell anymore. If they eager to answer they might care about devices that are older than 1 or 2 months
 

nexuses

Senior Member
Jul 19, 2013
135
27
0
Try asking about an older device that they dont produce/sell anymore. If they eager to answer they might care about devices that are older than 1 or 2 months
Well, the future updates are the only reason that hold me back from buying this phone! So I'll give it sometime to see what happens.. We will see..
 

mslezak

Senior Member
Dec 12, 2016
266
248
43
Houston
Keep contacting guys..

Nevermind you closed the one with the new title ... Keeps this alive. Thanks Admins.... I don't see why closing this and opening another that resolves remaining ones is a problem. When I link it elsewhere it still looks like the original issue where we fixed or worked around 2 of them and now the last to address is GPay.
 
Last edited:
  • Like
Reactions: Seccostecco

johnny886

Senior Member
Sep 21, 2018
66
55
18
Guys - the easiest way to get development started on a new device is to NOTIFY the device manufacturer that there is a NEED for the company to fix issues. The first issue is THE BOOTLOADER UNLOCK METHOD BREAKS THE FINGERPRINT SENSOR. This is obviously highly undesirable for anyone who wants ROOT. The second issue is Google Pay does NOT WORK with NA and Global ROMs. It reports 2 cards instead of 1 card when you go to a terminal, so you can NEVER make a payment!!!

So how can we fix this issue? COMPLAIN!!! We got source this way already (THANK YOU FOR YOUR HELP GUYS WE DID IT!)

METHOD #1
EMAIL Nubia customer support (probably our best path) at [email protected]

You can simply report the issue similar to this message in your email:

Google Pay does not work with NFC which your Global and North American ROM claim to support. It reports 2 cards at the terminal instead of 1 card so payment fails EVERY time. This is an issue across the world for everyone with Google Pay. WE NEED THIS FIXED AS IT IS A LISTED FEATURE OF THE PHONE THAT DOES NOT WORK.

Also, the bootloader unlock on the Redmagic 5G disables the fingerprint sensor completely - the error message says to contact Nubia support. The device will not even allow a fingerprint to be added. The Android installation detects the sensor on the "back of the phone" i.e. missing the Goodix in-screen fingerprint location, so it can not be added. Later trying to add an FP results in an error:

Loss of fingerprint calibration data
Loss of fingerprint calibration data was detected.
Currently unable to complete fingerprint entry,
please contact Nubia after-sales support via
4007006600

Please fix as soon as possible.

Signed,

[YOUR NAME / Country / Phone Model]

METHOD #2:
https://github.com/ztemt/NX659J_Q_kernel/issues/2
Post something like I did here - GOOGLE PAY DOES NOT WORK. FIX NFC ON GLOBAL AND NA VARIANT ROMS ASAP.

Please start posting comments here to release the source code so we can begin custom kernel and ROM development as soon as possible! Thank you everyone who contacted [email protected] or posted to the original GitHub issue, now we just need them to follow through!!! WE HAVE STRENGTH IN NUMBERS.
You can enter *#*#9959#*#* on the dial pad to enter fingerprint calibration mode, and then calibrate the fingerprint, it will return to normal
 

mslezak

Senior Member
Dec 12, 2016
266
248
43
Houston
You can enter *#*#9959#*#* on the dial pad to enter fingerprint calibration mode, and then calibrate the fingerprint, it will return to normal
Johnny can you explain the calibration steps for everyone with this issue? We've seen the factory calibration device that no one can find for sale anywhere. But some have managed with using their finger, a piece of dark paper, and the back of a fingernail. But that doesn't seem to work for all.
 

johnny886

Senior Member
Sep 21, 2018
66
55
18
Johnny can you explain the calibration steps for everyone with this issue? We've seen the factory calibration device that no one can find for sale anywhere. But some have managed with using their finger, a piece of dark paper, and the back of a fingernail. But that doesn't seem to work for all.
You can use special fingerprint calibration weights to calibrate fingerprints. You can use weights to calibrate at some professional repair points.
 

mslezak

Senior Member
Dec 12, 2016
266
248
43
Houston
Anyways the code is *#9959# to start calibration off the TG group it works. Although what to do after launching it I have no idea.
 
Last edited:
Our Apps
Get our official app!
The best way to access XDA on your phone
Nav Gestures
Add swipe gestures to any Android
One Handed Mode
Eases uses one hand with your phone