Please help wi Pro B4 I return it.

[weehappypixie]

Hi folks,

Please can someone help.

I got my new Pro on Friday and it really is a nice phone. I am on T-Mobile UK and subscribe to web n walk plus.

Like others in the forum the signal strengh is [email protected] wi T-Mobile yet put sim in any other phone and it's fine.

OK, my problem. The phone configured itself to T-Mobile and setup picture message and gprs/3g settings. I can browse net on phone via pocket IE or Opera.

Now if I try to sign in via Windows Live to get my email or configure Activesync to our companies mail server I get the G and flashing arrow but then the program I'm trying to use says it cant find an internet connection.

Switch on WiFi and go through that and it's fine. Take sim out and put it in my cooked Trinity P3600 running Diamond 3.1 on win mobile 6.1 and everything works. I've tried my sim in a T-Mobile branded Diamond and it works.


I've tried various locations, one being 6 feet away from the cell to no avail. Tried my work sim in it (also T-Mobile) and same happens so what can I do to get it to work.
Connection setup as T-Mobile Internet. Cellular Line (gpgs, 3G), general.t-mobile.uk, username T-mobile password one2oneuser.

Can anyone help.

Thanks.

John

 

[Syphon Filter]

I had the exact same problem. The Auto-Config wizard thing has changed slightly and now seems to set up the connection with the usage of a proxy server.

You need to uncheck this and all will be well. Don't return that sucker just yet!

Credit to sub69:

Settings > Connections > Connections > Advanced > Select Networks > Edit > Proxy Settings, and make sure that "This network uses a proxy server...." is unticked.

 

[weehappypixie]

Thanks mate,

I have unticked the box but will need to wait for T-Mobile signal to come back before I can test it. Why is this phone soooo poor with T-Mobile. I get 3 bars on my Trinity at home.

John

 

[Syphon Filter]

Thanks mate,

I have unticked the box but will need to wait for T-Mobile signal to come back before I can test it. Why is this phone soooo poor with T-Mobile. I get 3 bars on my Trinity at home.

John

Hrm, I have noticed a slight drop in reception compared to my Kaiser but it's not that bad where I am. I am in London though so I guess coverage is pretty good. Also, I have noticed GPS reception is a little off too compared to the Kaiser. I'm thinking as some more ROMs start appearing with new Radios we will see some improvements. It depends if you are willing to wait or not. The device itself is great, there's no doubting that. Give it time. I am sure things will get better.

 

[weehappypixie]

Ok, unticking allows work email to work but I cant get Windows Live to work.

Looking at the settings on my old Trinity it has the proxy set.


Thanks,

John

 

[Syphon Filter]

That's weird.

It's all working perfectly here, on T-Mo too (UK).