Please reply seniors members Downgrading MM to LP not working

[Vishnu Mishra]

Dear All

I am not able to access phone internal storage and SD card of my phone from my laptop (Windows 8.1), after downgrading my Lenovo k4 note from MM to LP (A7010a48_S152_160302_ROW).

USB computer connection options of my phone when I am

1) connecting to Media device then -> it is showing CD drive of Lenovo suite, not able to see both internal and external storage in laptop

2) connecting to Camera (PTP) then -> laptop showing DCIM folder and another pic folder of both internal and external storage, but I can transfer only pics & video, still not able to see both storages.

I am not able to see both storages Int & SD card but able to see both internal and external storage of my phone to other PC like windows 7. But it is not visible on my laptop which is running on win 8.1. Earlier on LP version, I am able to see both storages on my PC.

I had not formatted my SD card at the time of downgrading to LP and removed sd card before downgrading may be it is the problem but other PC both storage are visible, then I tried again to downgrade again after formatting SD card, but did not get success.

Nothing happened when I was retrying to downgrade again LP version updated device, flash tool screen freeze when I clicked download button (I have chosen Firm ware upgrade and Download only both options. I have checked the logs please provide solutions.

11/30/16 21:14:47.101 BROM_DLL[4956][6060]: WARNING: EnumerateDevice(): Get friendly name failed! Err(13) (FlashToolLib/host/windows/com_enum.cpp:618)


11/30/16 21:19:32.884 BROM_DLL[4956][5488]: ComPortEnumerateByArg: NOT FOUND!! (FlashToolLib/host/windows/com_enum.cpp:514)

11/30/16 21:14:47.568 BROM_DLL[4956][5488]: ComPortEnumerateByArg: NOT FOUND!! (FlashToolLib/host/windows/com_enum.cpp:514)

 

[Ongoli Koushik]

install the software

I am not a senior member. But I have also faced the same problem. But after installing the software which is inside lenovo CD drive everything worked fine

 

[imananthur]

I'm not a senior member, but i can answer this. Please follow these steps:
1. Connect your phone to PC screen unlocked.
2. Right Click on windows icon in task bar. Click on device manager. You'll see portable devices, expand it by clicking on it. You'll see Lenovo A7010a48 or your device name.
3. Right click on device name and click on update driver software-> Browse my computer for driver software-> Let me pick from a list of device drivers on my computer, now you may see two drivers
a. MTP Device
b. MTP USB Device
4. Click on MTP USB Device and click 'Next'.
5. Close the window.
6. Check whether your phone is detected or not.

 

[Vishnu Mishra]

Resolved By formatting SD card again and reinstalling MM

I am sorry for delayed reply

this problem was resolved By formatting SD card again and reinstalling MM.

Thanks all

Vishnu Mishra