Pls help, lumia 800 RM-819 update firmware

neyul18

Member
Feb 22, 2013
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0
0
i have nokia lumia 800 RM-819 CLARO CARIBE BLACK/NEGRO. I update firmware newest : 1750.823.8858.12460, but i think i update wrong operator (wrong variant), hixhix. My sim card not work.

Can u help me? what's variant i can use in my phone?

My regional is Viet Nam, use GSM.

Thank you very much
 

neyul18

Member
Feb 22, 2013
12
0
0
The tray that your Sim card sits in should have your product code in it.
I update again with variant 059N344 but my cellphone required PIN code. i contact my operator in my country to get it, but it's incorrect code.

may be my cellphone is lock phone??? how to use my cellphone with GSM operator in my country???

thanks
 
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psquicker

Member
Jun 10, 2009
38
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Hyderabad
have a semalhante, need urgent update ...
What code is it asking for?

anyway,
NOKIA LUMIA 800 : Existing device hardware version/s: RM-801 ("global") & RM-819 (Latin Americas) >>> If you are from Vietnam, you should use RM-801.

If you have used wrong firmware variant don't worry, follow case 1 :)


Case 1: If it is asking for a 25-digit code, broken down to 5 boxes, it is easy to get it. You can obtain it from Microsoft HERE

Case 2:
Install Nokia Care Suit.
Connect your phone to PC and launch the NCS.
Check the phone details there. You should get the variant code as well.

Use this variant; this should work fine.​

Case 3: If your phone is carrier locked, use NSS PRO to unlock SIM.
1. Connect Phone to PC.
2. Start NSS PRO and use SIMLOCKS > WP7 > UNLOCK

This should do the trick, and you can use any SIM on your LUMIA phone.​
 
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