Question Poco X4 Pro | Automatic Switch Off

[BeniBoy212]

hello everybody,
since I got this phone, I've had the problem that it turns off automatically, no matter what time.

My questions are:
Does anyone else have the same problem?
And has it been resolved so far?

what i have tried so far is:

I hope you can help me

 

[LoreL56]

same happens ti me.
It happens After some time of inactivity, when it's locked
Did you find a solution?

 

[Pablo_AK47]

I have the same problem, discovered this morning.. Poco 8/256 version yellow bought monday march14, software or hardware?

 

[pi_R_2]

Same here :-(

 

[steblerjun]

Same here too

 

[aslan90]

Just update to 13

 

[aslan90]

Just update to 13 to solve the problems

 

[LoreL56]

I tried that, but it didn't do the trick for me

Just update to 13 to solve the problems

 

[1qazwsx4]

I've had this one for two days and updated to the latest miui OTA. I haven't had any issues yet with it turning on/off at random times - I know this isn't helping you guys but at least it's ruling out that all phones are doing it.

 

[Khai Tran]

same problem, I'm lastest MIUI 13. How to fix it? Please help me

 

[javierm0ra]

Same problem, In latest MIUI 13 (13.0.2 Global) the phone switch off automatic 3 - 4 by day, I already follow the steps at the YouTube video at the comments here. Any solution? Is it a software or hardware issue?

POCO X4 PRO 8 / 256

 

[javierm0ra]

I've had this one for two days and updated to the latest miui OTA. I haven't had any issues yet with it turning on/off at random times - I know this isn't helping you guys but at least it's ruling out that all phones are doing it.

Whats is your MIUI version?

 

[1qazwsx4]

Whats is your MIUI version?

13.0.5 global stable

 

[javierm0ra]

13.0.5 global stable

How can You get it? I'm in 13.0.2.0 Global Estable. There isn't any update for my phone

 

[1qazwsx4]

How can You get it? I'm in 13.0.2.0 Global Estable. There isn't any update for my phone

Must be a staggered update, I live in New Zealand and after I setup my phone it mentioned there was an update which I installed. So far I've had no issues with the phone

 

[BeniBoy212]

Must be a staggered update, I live in New Zealand and after I setup my phone it mentioned there was an update which I installed. So far I've had no issues with the phone

Hi ,
can you post a Screenshot from your "Over your phone" and "all Specifications" section?
look like this

 

[1qazwsx4]

Hi ,
can you post a Screenshot from your "Over your phone" and "all Specifications" section?
look like this

Looks like you're running a different rom. Mine was from an official seller, bootloader still locked etc.

 

[BeniBoy212]

Looks like you're running a different rom. Mine was from an official seller, bootloader still locked etc.

View attachment 5570261

My bootloader too, it's just a theme from the themestore ^^ but you have the global firmware i have the eu firmware that's why you have miui 13.0.5 and i have 13.0.3 because i have the eu version...

 

[MarcosC4]

Mine was EU 13.0.3 too, and I flash to Global 13.0.5 with xiaomi tool

 

[Pablo_AK47]

People, the problem seems to POCO Launcher.. i'm using nova launcher since last night and no reboot happened at least until now, zero reboots overnight in idle mode.

Try another launcher and please let's tell our experiences.