Recebi o meu ontem. E esta acontecendo a mesma coisa. Depois de um tempo de inatividade ele desliga sozinho. Já atualizei a MIUI, aplicativo. Fiz wipe data e nada resolveu. Só hoje foram 10 vezes.
Very good answer friend.i was doing already the same, wanted to return it already to Amazon. In my case I found a solution for it till it get fixed by a update. Have to use the phone in power battery mode. Also location services disabled. No shut downs at all.I suggest to keep on sending your reports to xiaomi on "Services and comments", I had the issue on MIUI Vers 13.0.2, 13.0.4 and 13.0.5 until 13.0.8 got it fixed.
Some users got their phones fixed on MIUI 13.0.4, others on 13.0.5 and so on. Now some are getting it fixed with the new 13.0.9.
Probably you'll have to wait to new updates until it fixes the reboot issue. I was about to return the phone to the seller (an already sent the return e-mail xD) but MIUI 13.0.8 got it fixed.
I don't recommend trying Custom ROMS or Root, if the phone is still on the warranty period, so you can ask for a refund to your seller. Using these will make your warranty void.
In the mean time, I suggest you to disable the location services to stop the issue, I had to use the phone this way for 2 weeks until the MIUI 13.0.8 update fixed this problem. Sadly, you won't be able to use apps like Maps, Uber, Didi, etc that needs location services.
Hope you get an update that fixes your reboot issue soon.
Il sure this problem will be fixed in the next updated! It's definitely a software problem.
Did everything you said. Still rebooting. Yrsterday 3 times, today already 1 timeIl sure this problem will be fixed in the next updated! It's definitely a software problem.
Try to put you phone in power battery mode.
In my casa my phone tuned off itself sometimes. Now it's working perfectly.
Not sure really if location services can be enabled. In my case I have disabled them and everything working great. Waiting for the next miui update.
So yours is turning off, mine is rebooting, but only partialy. Three is no POCO logo, just MIUI logo and it last 2 second and phone is online again. One bad thing is that I have input code, didnt unlock with fingerprint.Hmmm...really sorry. Some things seem to work for some devices and some not. In my case my phone was turning of. Really wired because one whole day it worked for me and today morning I found my phone turned off again....really annoying!
I think we have to wait for the next updates.
Now I'm really thinking about to return the phone to Amazon and get a Realme.
Very fluid devices and very good optimized. I have already a Realme GT Master Edition and it's freekin fluid. Maybe will go for the GT Neo 2. Will see, but I really love the design of my Poco X4 Pro.
Have a nice day
try take out the micro sd, and test
Teste outro Launcher e também não resolveu aqui. Utilizei o NOVA launcher.
Just today I found it turned off after 2 days working well. Now I send it back to Amazon, will go for an other device.Just another person adding my voice - I also have this issue. My phone turns itself off regularly. Pretty certain it's a software problem though, as when something is running, like Spotify, I experience no shut-downs and generally the phone runs well when in operation.
Hopefully it will be fixed soon, as I really like this device. I think submitting frequent feedback via the form in Miui is a good idea