Yeah! I bought it yesterday so I have 14 days to return it to bestbuy. I am gonna try and tough it out for a bit longer but like I said I can't even watch a YouTube video on mobile. I can barely even respond to you on XDA my mobile data is so bad lol!Yeah, I wonder if it's a software glitch, or if it really is a hardware isssue. Looking at the teardowns of the note 10 and 10 plus I don't see why it would be a hardware issue.