Well, the only fix possible is to replace the set (phone + charger) with a set that is not having the issue. Not every 5X is suffering from this, so ye, there is a fix
Thanks! How do you find out the manufacture date?
On your box you will find a serial number the first digit relates to the year the next two relate to the month. My serial number starts 510 therefore date of manufacture was October 2015.. Incidentally the phone that I returned was also manufactured in October so in my case at least date of manufacture appears to have made no difference.
Mine is the same, starts 510, so October 2015, after the aforementioned 'problem period', yet mine is laggy as heck on charge with the 3 amp LG piece of crud. On my Touchpad charger using an Anker USB adapter, the N5X is fine (so far!).
I've complained. I only got this phone yesterday (glad I noticed this problem), and apart from this problem I really like it compared to my old N5. I bought from Amazon UK so I've asked for USB-C powerbank for free. I hope they step up and keep me happy because I buy a lot from them. This is a terrible flaw for a modern new device though!
Imagine buying a car, that stuttered and didn't run when you put petrol in!! (Not that anyone can refuel while moving, but it sort of makes a valid point). :fingers-crossed:
After replacing my 5X I have no issues with the touchscreen whilst charging rapidly. I urge all others with this issue to seek a replacement.
The problem lies with the charger - I exchanged my phone for a new one and have the same problem. The Google product forum for this issue has more detail.