Question Poor voice call quality

[qualin]

I have this phone from yesterday and I have notice that voice quality during phone calls is very poor :/

People in their phones also told me that them hear me not good.

Cheaper phones have better phonecall quality like this one. Im very dissapointed

 

[ponchofiesta]

Didn't notice that. I'm coming from Galaxy S10e and my voice quality is the same. Only hands free mode is not as good as on the S10e.

 

[qualin]

Didn't notice that. I'm coming from Galaxy S10e and my voice quality is the same. Only hands free mode is not as good as on the S10e.

Maybe your network have volte working. Unfortunately in most countries volte in this phone is not supported :/

Here you have more details:

VoLTE and Wifi Calling on Zenfone 8

Hi all, Does anyone know if we can expect enabling VoLTE and Wifi Calling in european networks? I can only see in settings that icons for these options are available to enable at notification bar: Also as call quality is quite poor, can we expect some improvement with software updates as...

zentalk.asus.com

Poor voice quality

I have this phone from yesterday and I have notice that voice quality during phone calls is very poor :/ People in their phones also told me that their hear me not to good. Is it normal for that phone? Cheaper phones have better phonecall quality like this one. Im very dissapointed :(

zentalk.asus.com

 

[ponchofiesta]

Maybe your network have volte working. Unfortunately in most countries volte in this phone is not supported :/

Yes, VoLTE is supported here. (Vodafone, Germany)

 

[Marv7]

In my case, i must hold phone straight to the mouth then people who talking with say the call quality is ok. When I tilt the phone away from my mouth just a little bit, then everybody tell me they feel like I'm speaking through the material or or was in a swimming pool and they hardly hear me. In my opinion this is software problem, cause people from asus forum says when use whatsapp or messenger call quality is ok. I didn't test this yet but probably do this. I think the solution will be to find good alternative app for gsm calling.

 

[denNorske]

The latest update for the phone addressed this issue for me. I now have much better quality on my end.

 

[shadowdevil]

Do you guys still facing issue with call quality after the latest update..looking forward to buy once its launched here..curious to know
Also hows the call quality with VoLTE ?

 

[denNorske]

The voice quality issue seem to be fixed, at leaast on my side after that update rolled out

And in terms of VoLTE and VoWiFi I am super satisfied. I use my phone much at work and people are happy with the quality, as I've been asking them how it is

 

[shadowdevil]

The voice quality issue seem to be fixed, at leaast on my side after that update rolled out

And in terms of VoLTE and VoWiFi I am super satisfied. I use my phone much at work and people are happy with the quality, as I've been asking them how it is

Thank you for the reply..Much appreciated..waiting eagerly for the launch here

 

[Undead_Son]

I've hesitated to buy this phone since launch, but now I have it and call quality isn't an issue even without VoLTE on the 30.11.51.67 update.

 

[edibledible]

I still have an issue with call quality. I am in the UAE so no volte or HD voice available. It sounds way worse than my OnePlus 6