Ok... They have to enter download mode and flash the bootloader partition using dd. First they have to get a list of partitions so they know what partition is the boot loader partition.
should tell you what most of the partitions are. Then do backup your bootloader by doing
Code:
dd if=/path/to/block/bootloaderpartiton of=/sdcard/bootloaderbackup.bin
of course you have to change /path/to/block/bootloaderpartiton to the correct location. Then just flash the new bootloader using
Code:
dd if=/sdcard/bootloaderyouwanttoflash.bin of=/path/to/block/bootloaderpartition
again changing the /path/to/block/bootloaderpartiton to the correct location.