Potential great news for Verizon Pixel 2 XL owners regarding bootloader!

[Nephilim]

So I started seeing a little bit of burn-in on my device over the weekend so on Saturday I decided to call Verizon and take advantage of Google's warranty. Once I told tech support I saw burn-in he immediately confirmed my address and let me know a brand new 2 XL replacement would be there by Tuesday at the latest. (would've been overnight delivery if it weren't Saturday) Well I got my device today and low and behold, THEY SENT ME A STOCK GOOGLE VERSION! Not the Verizon version, so, MY BOOTLOADER IS UNLOCKED!

This is why I'm saying "potential" great news, I cannot guarantee this will be the case for everyone but I'm kinda feeling like since this is a device defect on Google's end Verizon gets their surplus replacements from Google themself, meaning there is a high chance all replacement devices, at least for the time being, will be basically the same unlocked version you buy directly from the Google Store.

Anyone else have a similar experience?

 

[Nephilim]

Proof.

 

[abuttino]

Been the same way for a while. Same with the og Pixel

Sent from my Pixel 2 XL using Tapatalk

 

[Nekromantik]

i wanna try that lol

 

[Nephilim]

Been the same way for a while. Same with the og Pixel

Sent from my Pixel 2 XL using Tapatalk

Nice, I was super happy when I saw this since I didn't realize Verizon were going to be idiots and lock down the bootloader. I didn't get the original Pixel XL because I only upgrade every two years and every other Nexus device I've owned through Verizon still had an unlock option for the bootloader in the developer options so I assumed this one would be no different.

 

[capsnbottles]

I just sent mine in for same reason, they tried to send me to Verizon but I wouldn't let them. Phones on it's way to Google, hopefully I get Google version back instead of Verizon one

 

[Nephilim]

I just sent mine in for same reason, they tried to send me to Verizon but I wouldn't let them. Phones on it's way to Google, hopefully I get Google version back instead of Verizon one

Why did you send your phone in first? You make them send you a device so you can transfer your data and then send it back. I still have my other XL 2. When I called Verizon I told them I want my new device first and they said that would be fine.

 

[capsnbottles]

Why did you send your phone in first? You make them send you a device so you can transfer your data and then send it back. I still have my other XL 2. When I called Verizon I told them I want my new device first and they said that would be fine.

Google required it, Verizon was gonna send one first all u had to do was pay taxes and then get them back when they received phone.

I didn't wanna chance getting a locked bootloader from Verizon, I want a Google one

 

[Nephilim]

Google required it, Verizon was gonna send one first all u had to do was pay taxes and then get them back when they received phone.

I didn't wanna chance getting a locked bootloader from Verizon, I want a Google one

Dude, there is no payment needed at all to replace your phone through Verizon. I called them, told them I had burn-in, they setup a new phone to be overnight delivered and I got it today. That was it. I don't know who you talked to but there is no taxes required on getting a replacement due to a factory defect.

 

[capsnbottles]

Yeah I think the guy I talked to was an idiot and didn't know what he was doing. Oh well, I have a note 8 and will have a unlocked bootloader in a week.

I was hoping to follow your path and get lucky, nothi g I can do now it's in the mail

 

[Nephilim]

Yeah I think the guy I talked to was an idiot and didn't know what he was doing. Oh well, I have a note 8 and will have a unlocked bootloader in a week.

I was hoping to follow your path and get lucky, nothi g I can do now it's in the mail

Well if it's coming from Google you have a good chance of getting an unlocked version.

 

[capsnbottles]

I thought so myself, but after speaking with Google they said they send out Verizon locked phones if I bought from Verizon. Oh well looks like I'm returning when I receive Thurs and ordering one plus 5 t

 

[mrjaydee82]

Verizon told me to call Google so I called about my issues.. The thing that sucks is I gotta send my pixel 2 xl first and once they receive it Google will send me a brand new 1...sucks but I'm gonna do it...just sucks I'll have to use an old Motorola Z Droid Play lol and I'm going to NYC for vacation next week and won't have my pretty Pixel 2 XL once I send it in

 

[Nephilim]

I thought so myself, but after speaking with Google they said they send out Verizon locked phones if I bought from Verizon. Oh well looks like I'm returning when I receive Thurs and ordering one plus 5 t

Dude, I bought my phone from Verizon and still got an unlocked device as a replacement. Don't sweat it.

 

[capsnbottles]

I hope your right, will find out Thurs

 

[Nephilim]

Verizon told me to call Google so I called about my issues.. The thing that sucks is I gotta send my pixel 2 xl first and once they receive it Google will send me a brand new 1...sucks but I'm gonna do it...just sucks I'll have to use an old Motorola Z Droid Play lol and I'm going to NYC for vacation next week and won't have my pretty Pixel 2 XL once I send it in

Um, no reason you have to send your device in. Whoever you talked to at Verizon is a moron. I called Verizon tech support and he told me there would be a package along with my replacement to send my defective device back in once I received the replacement. That way I am able to transfer my data. I'd suggest calling Verizon back.

 

[capsnbottles]

Verizon told me to call Google so I called about my issues.. The thing that sucks is I gotta send my pixel 2 xl first and once they receive it Google will send me a brand new 1...sucks but I'm gonna do it...just sucks I'll have to use an old Motorola Z Droid Play lol and I'm going to NYC for vacation next week and won't have my pretty Pixel 2 XL once I send it in

I was told the same thing. I put mine I mail yesterday like they said and I woke up to email saying my rma shipped and would be here Thurs. You should be good if you act quickly

---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------

Um, no reason you have to send your device in. Whoever you talked to at Verizon is a moron. I called Verizon tech support and he told me there would be a package along with my replacement to send my defective device back in once I received the replacement. That way I am able to transfer my data. I'd suggest calling Verizon back.

Verizon told me the same thing, it was Google who asked for phone first

---------- Post added at 04:03 AM ---------- Previous post was at 04:01 AM ----------

Dude, I bought my phone from Verizon and still got an unlocked device as a replacement. Don't sweat it.

Did your phone come from a Verizon store or from Google?

 

[Nephilim]

I was told the same thing. I put mine I mail yesterday like they said and I woke up to email saying my rma shipped and would be here Thurs. You should be good if you act quickly

---------- Post added at 04:01 AM ---------- Previous post was at 03:59 AM ----------




Verizon told me the same thing, it was Google who asked for phone first

---------- Post added at 04:03 AM ---------- Previous post was at 04:01 AM ----------




Did your phone come from a Verizon store or from Google?

I purchased my device through Verizon, I've specified this multiple times by saying I called Verizon for my replacement.

 

[capsnbottles]

So I started seeing a little bit of burn-in on my device over the weekend so on Saturday I decided to call Verizon and take advantage of Google's warranty. Once I told tech support I saw burn-in he immediately confirmed my address and let me know a brand new 2 XL replacement would be there by Tuesday at the latest. (would've been overnight delivery if it weren't Saturday) Well I got my device today and low and behold, THEY SENT ME A STOCK GOOGLE VERSION! Not the Verizon version, so, MY BOOTLOADER IS UNLOCKED!

This is why I'm saying "potential" great news, I cannot guarantee this will be the case for everyone but I'm kinda feeling like since this is a device defect on Google's end Verizon gets their surplus replacements from Google themself, meaning there is a high chance all replacement devices, at least for the time being, will be basically the same unlocked version you buy directly from the Google Store.

Anyone else have a similar experience?

Where did yours ship from?

Mine is coming from Illinois

 

[Nephilim]

Where did yours ship from?

Mine is coming from Illinois

Wherever Verizon gets their devices from. Like I said, I'm thinking they might be getting their 2 XL's straight from Google because of the issues so that Google is able to oversee damage control. I don't know for sure though. All I know is I purchased my original device through Verizon and talked to a Verizon tech rep to get my replacement. The replacement I received was unlocked.