Warranty Question
I've never had any problems with my past smartphones (majority HTC phones) so I've never had to do any kind of warranty research or claims. My HTC U12+ has a hairline crack at the bottom of the front screen. This was not due to physical damage, dropping the phone, or anything at all. Just normal usage and I take very good care of my phone. I reached out to HTC and I was informed this isn't covered under warranty and it could cost up to $200 or more to get it repaired. That's expensive. Anybody know more about warranty claims or anything from HTC or just in general?
I've never had any problems with my past smartphones (majority HTC phones) so I've never had to do any kind of warranty research or claims. My HTC U12+ has a hairline crack at the bottom of the front screen. This was not due to physical damage, dropping the phone, or anything at all. Just normal usage and I take very good care of my phone. I reached out to HTC and I was informed this isn't covered under warranty and it could cost up to $200 or more to get it repaired. That's expensive. Anybody know more about warranty claims or anything from HTC or just in general?
