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Problem after factory reset.

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Vi70

New member
Jun 6, 2017
2
0
Hello, first apologize for my bad English.
I have a problem with my P9 Lite VNS-L21.
I made Wipe data / Factory reset, but now I can not get my Google Account.
Requires my last synchronized account. To my regret, I always exclude this option.
When I'm in my profile, I see when I was in the phone, even before the factory reset.
Is there a way, through my account, to fix the phone?
 

Vi70

New member
Jun 6, 2017
2
0
Hello again. I fixed my phone!
I want to share with you about future problems.
The moment you ask for the account of the last synchronized user, wait a little and the system asks if you have forgotten your profile. Click on a forgotten account and prompts you to set an alternate email or phone number. You choose what you have set to retrieve your email, and send you a confirmation code. Enter the code in your phone and your email appears and enter your password accordingly. My phone starts right away.