Problem after oukitel wp19 over the air update

[sanches_123]

Hello, dear, I can’t get technical support on the official website oukitel.com.
My phone rebooted 2 days after the update arrived and no longer turns on, the phone received from 10/01/2022, you can add v11 or higher firmware to your firmware, since from the official website v10/ASW2100PRO_YJ_2201_T2011
.tgz is no longer supported
Oukitel WP19 since there was already an update to the phone on v11 / ASW2100PRO_YJ_2201_T2011
.tgz sectors are different, maybe blocks, please help because the phone only responds to connecting the cable to the computer Regards Alexander
I attach a screenshot from the firmware from the site and the second after the update, a friend threw him more luck and the firmware got up, but I don’t have my device frozen

 

[Oswald Boelcke]

Hello, dear, I can’t get technical support on the official website oukitel.com.
My phone rebooted 2 days after the update arrived and no longer turns on, the phone received from 10/01/2022, you can add v11 or higher firmware to your firmware, since from the official website v10/ASW2100PRO_YJ_2201_T2011
.tgz is no longer supported
Oukitel WP19 since there was already an update to the phone on v11 / ASW2100PRO_YJ_2201_T2011
.tgz sectors are different, maybe blocks, please help because the phone only responds to connecting the cable to the computer Regards Alexander
I attach a screenshot from the firmware from the site and the second after the update, a friend threw him more luck and the firmware got up, but I don’t have my device frozen

Hello and good afternoon, @sanches_123

Welcome to XDA! I hope you'll always get the support you require.

However, prior to your next posting please read the guidances that are stuck on top of every forum like

Note: Questions go in Q&A Forum

If you are posting a Question Thread post it in the Q&A forum. Technical discussion of Android development and hacking. No noobs, please. Device-specific releases should go under the appropriate device forum...

forum.xda-developers.com

and the others. I've moved your post to Android Q&A.

Thanks for your cooperation!
Regards
Oswald Boelcke

 

[sanches_123]

ничего не помогает, при прошивке ошибка, в чем проблема?

Mod translation: nothing helps, there is an error with the firmware, what's the problem?

 

[joke19]

ничего не помогает, при прошивке ошибка, в чем проблема?

Mod translation: nothing helps, there is an error with the firmware, what's the problem?

Google "mtk disable verified boot" and you find many answers