Problem: "Boot Up failed"

[ggmariaelena]

Hi, I have a Moto G 2. It's stopped working. When I turn it on, the Motorola animation appears and plays ok, but when it finishes all I get is a black screen. I have tried a factory reset from the menu that you get from pressing the power and the volumen down buttons but instead the dead Android I get the message "Boot Up failed". The phone has never been rotted, I have never unlocked the bootloader or did anything of that style.

Can somebody help me, please? I don't have idea of how to fix it. :crying:


(I need very detailed instructions, since I don't know a lot about this)

 

[mokkami]

Hi, I have a Moto G 2. It's stopped working. When I turn it on, the Motorola animation appears and plays ok, but when it finishes all I get is a black screen. I have tried a factory reset from the menu that you get from pressing the power and the volumen down buttons but instead the dead Android I get the message "Boot Up failed". The phone has never been rotted, I have never unlocked the bootloader or did anything of that style.

Can somebody help me, please? I don't have idea of how to fix it. :crying:


(I need very detailed instructions, since I don't know a lot about this)

Maybe this helps:
http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492/page1

 

[Boltspectrum]

it can be internal memory

my english is not good

is it possible? internal memory damaged

a similar error than huawei when show "emmc read only memory"