Problem connecting to WiFi

[gipikay]

Since last update, (I'm currently on 2.20.40.160_20151225_1227) I'm having trouble connecting automatically to saved WiFi networks, at first I have "Authentication Problems" and I have to enter the WiFi menu to force connection

Does anyone experience the same?

 

[i snort flour]

Since last update, (I'm currently on 2.20.40.160_20151225_1227) I'm having trouble connecting automatically to saved WiFi networks, at first I have "Authentication Problems" and I have to enter the WiFi menu to force connection

Does anyone experience the same?

I would first try restarting your modem + router (unplugging for 20 seconds and plugging it back in) and rebooting your phone as electronic devices need to be reset time to time.

Sent from my ASUS_Z00AD using Tapatalk

 

[gipikay]

Unless I have to reset every modem and router that I've connected in the last weeks, I don' t think the issue is in every one of them. It even happens on my own home router that's confugured to reset every 24 hours, and many routers at my office, in my family home, etc... you get the idea

Oh, and the first time I DID reset the device ( both router, modem, even my phone), but after the 4th router you may think the problem is on my side

 

[Asus_USA]

Please see the following link for Zenfone 2 WiFi troubleshooting - http://www.asus.com/us/support/FAQ/1006657/
Please also try performing wipe cache partition - http://www.asus.com/us/support/FAQ/1011956/

If the problem continues please feel free to contact me at [email protected] with case # N160176458 in the subject line.​
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Sincerely,
Frank
ASUS_USA