Problem Hard Resetting phone

[nerys71]

I have a sprint note 4 running kitkat.

rooted some tweaks installed. anyway phone has bee getting unstable lately and blutetooth for calling is dead. streaming music works but anytime I try to use bluetooth for calls it immediately disconnect phone bluetooth when I make or recieve a call and then reconnect when I end the call (WTF right??)

anyway finally broke down and figured factor data wipe time. reinstall clean.

so I backup all my stuff take screenies of anything I think I will need to remember etc.. move all data from internal to external storage etc..

I go into settings and click reset device.

it reboots says warranty bit recovery set and then nothing. black screen. intermittantly I can see the open chested android graphic with "install system update" flash on the screen for a split second. this repeats forever.

after 10 minutes of this I pull the battery try to start same thing.

I tried holding vol up home power for a manual hard reset

exact same thing. I seem to be able to boot into download mode but not recovery mode.

suggestions?

 

[jhill110]

EDIT :

I see in another thread you updated to 5.1.1.

 

[nerys71]

yeah that is what I ended up doing except I said screw it and just went to lollipop. working on setting it up now (it booted fine)

trying to install the stripped rooted rom but I keep getting an error in recovery. footer wrong signature failure.

 

[jhill110]

Ah... No twrp. ?

 

[nerys71]

Yep. ID10T error did not follow instructions. All is working now.