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Problem with charge

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al.iraqi ali

Senior Member
Jan 24, 2015
93
11
25
Baghdad
Hi
Why my s10lite charge from one side ?
And the other side very slow ! But phone tell me (fast charge)
And the headphones also work from one side
What mean that software or hardware problem
 

furosemide

Member
Dec 6, 2020
6
0
Same problem here too. It works some of the time. Cable doesn't work both ways.
UsbC-Jack adaptor also works some of the time.
I thought it was a physical connector problem. Took it to Samsung and they charged me for repairing it. It worked for like 3-4 days then same problem.
 

hardcoree

Member
May 1, 2015
8
2
My problem started yesterday, 27.07.2021. and last update was 24.07.2021.
The phone will not charge.
I have original charger and original cable. Charger/cable are working fine with other phones, so it is not cable/charger problem. I tried different chargers and cables and same thing.
At the end i managed to start charging after 100 tries and after whole night it reached 80%.
Today i tried to connect it to my laptop and it is charging normally, but only charging. So i think that the charging port on the phone is not damaged.
Laptop does not recognize it, but that is a minor problem now. I also started getting an error "the connected USB device isn`t supported" when i *disconnect* the phone from laptop.
I think that this has something to do with the last update.
I have googled samsung forums and people had similar issues but i did not see the solution. What to do ? Wait for the next update ? Charging phone via laptop is not a great solution... Any ideas? Anybody with the same problem ?
 

blackhawk

Senior Member
Jun 23, 2020
5,063
1,430
Meh, rule #1 if your phone is running fast, stable and fulfilling its mission... leave it be.
Updates can and do break Androids especially carrier OTA ones.
 
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hardcoree

Member
May 1, 2015
8
2
I was doing that with my older Xiaomi phones. Waiting months to update. MIUI updates where/still are full of bugs. I had no problems with ONE UI till now. I hope that the mobile charging port is ok. Just now i had some charging/stopped/charging/stopped issues again.
 

hardcoree

Member
May 1, 2015
8
2
Problems again. Charges only via laptop. Also i have to shut the phone down to start charging and it recognizes only one side of type c cable. Both sides are the same, that is the f point of type c cables. This is weird already
 
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blackhawk

Senior Member
Jun 23, 2020
5,063
1,430
Inspect C port with bright light and magnification for damage. Clean with toothbrush and 99% isopropyl alcohol if needed.
Check for signs if battery swelling, any swelling is a failure.
Try a known good 25w brick and cable.
Try charging with phone powered off.

If it won't charge with a good brick/cable then probably a:
Battery failure
C port PCB failure
Mobo failure
 
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hardcoree

Member
May 1, 2015
8
2
Inspect C port with bright light and magnification for damage. Clean with toothbrush and 99% isopropyl alcohol if needed.
Check for signs if battery swelling, any swelling is a failure.
Try a known good 25w brick and cable.
Try charging with phone powered off.

If it won't charge with a good brick/cable then probably a:
Battery failure
C port PCB failure
Mobo failure
Cleaned c port. Original 25w brick and cable charges two other phones in the house without problem.
Battery health seems ok. For c port i have to go to service centar. Thx mate. You don't think that can be a software problem? Everything happened after the last update.
 

blackhawk

Senior Member
Jun 23, 2020
5,063
1,430
Cleaned c port. Original 25w brick and cable charges two other phones in the house without problem.
Battery health seems ok. For c port i have to go to service centar. Thx mate. You don't think that can be a software problem? Everything happened after the last update.
Maybe the update. I don't do them.
Sounds more like a hardware failure.

Battery failures can happen at anytime. Erratic fast charging is a symptom.
Examine rear cover for any signs of bulging.
 

hardcoree

Member
May 1, 2015
8
2
Yeah, sounds like hardware problem to me also. I was hoping it can be software because all i have to do then is wait for another update. 🤞
Phone charges normally (slowly via laptop) and within one hour when fast charging was working. I was using 25w charger.
There is no bulge on the battery. I had that problem on my xiaomi redmi note 4x, some years ago, so i changed the battery by myself. It was huge.
 

blackhawk

Senior Member
Jun 23, 2020
5,063
1,430
Yeah, sounds like hardware problem to me also. I was hoping it can be software because all i have to do then is wait for another update. 🤞
Phone charges normally (slowly via laptop) and within one hour when fast charging was working. I was using 25w charger.
There is no bulge on the battery. I had that problem on my xiaomi redmi note 4x, some years ago, so i changed the battery by myself. It was huge.
Yeah I always keep my 10+ in a case. I didn't see the bulge and was living in ignorant bliss for about month trying troubleshoot it.
What a dummkopf I felt like. I was lucky it didn't damage the display.
 

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