Problem with lumia 800 ,, HELP pls !!

andreimra

Member
Jan 18, 2013
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Hello i have a lumia 800 , i try to update to wp 7.8 , the care suite ask me if i wanna format hdd and i press ok and now my phone dossent open dossent do nothing is completly dead , can i do something to start again whit old 7.5 ? !!!

PLEASE HELP ME !!! :crying:
 

*Detection*

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Dec 5, 2011
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Hello i have a lumia 800 , i try to update to wp 7.8 , the care suite ask me if i wanna format hdd and i press ok and now my phone dossent open dossent do nothing is completly dead , can i do something to start again whit old 7.5 ? !!!

PLEASE HELP ME !!! :crying:

Your phone is dead now

You should have read all the threads that say DO NOT FORMAT
 

*Detection*

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Dec 5, 2011
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:( so thats it is god to go on trash ??

there is nothing i cand do , a software issue is broke the hardware of the phone /???

You can send it to Nokia for repair

And no, a software issue did not break the phones hardware, software wiped the phone clean (Like formatting the HDD and BIOS on a PC)

Hardware is not broken, you have formatted the OS and everything else so there is nothing for the phone to load anymore

It needs re-programming

You might be able to fix it with some soldering and a PC
 
Last edited:

andreimra

Member
Jan 18, 2013
7
2
0
You can send it to Nokia for repair

And no, a software issue did not break the phones hardware, software wiped the phone clean (Like formatting the HDD and BIOS on a PC)

Hardware is not broken, you have formatted the OS and everything else so there is nothing for the phone to load anymore

It needs re-programming

You might be able to fix it with some soldering and a PC

Sommebody now how to re-programming the lumia 800 ?? guide me pls !!
 

andreimra

Member
Jan 18, 2013
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Fixed already? Nice :)
Yeah the problem was i deleted the os and the phone dosent start because is nothing to load , the guy from the service open the phone conect some wirers on it and instal the software again ( u cant do this without a special crazy box :)) ) , now the phone is good as new and has 7.8 on it :D , the price was verry cheap 25 eeuros , on nokia service is about 100 euros , so shame on you nokia for that :) .
 
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*Detection*

Senior Member
Dec 5, 2011
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Yeah the problem was i deleted the os and the phone dosent start because is nothing to load , the guy from the service open the phone conect some wirers on it and instal the software again ( u cant do this without a special crazy box :)) ) , now the phone is good as new and has 7.8 on it :D , the price was verry cheap 25 eeuros , on nokia service is about 100 euros , so shame on you nokia for that :) .
Yep, thats the problem with the unlocked bootloader, you can wipe the phone 100%

I think thats why they released the locked bootloader to stop it happening

Good news you fixed it so quick :)
 

ChrisKringel

Senior Member
Jan 6, 2009
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Yeah the problem was i deleted the os and the phone dosent start because is nothing to load , the guy from the service open the phone conect some wirers on it and instal the software again ( u cant do this without a special crazy box :)) ) , now the phone is good as new and has 7.8 on it :D , the price was verry cheap 25 eeuros , on nokia service is about 100 euros , so shame on you nokia for that :) .
Nokia Care Points do it usually for free. Also the ATF-Box approach voids your warranty and you risk serious damage to your phone.