Problem with Microsoft Account after 8.1 update on Lumia 1320

[toulan]

After updating to 8.1 I found someone else's email set for the Microsoft Account and I can't remove it (I don't know the login of course) and I don't want to reset the device. Is there any way to remove or replace the Microsoft Account without resetting?

 

[hutchinsane_]

After updating to 8.1 I found someone else's email set for the Microsoft Account and I can't remove it (I don't know the login of course) and I don't want to reset the device. Is there any way to remove or replace the Microsoft Account without resetting?

There's no way to change Microsoft Accounts without resetting the device :/ It's rather strange this happened though.

 

[toulan]

Thank you for your reply. It is indeed strange, i went to the shop where I bought it and they couldn't identify the email.