Problem with Moto G4 please help

[t_jay17]

My phone keeps saying "Connection Failed Reconnect" if I click on yes or no it does the same thing goes away then comes back and my phone cannot connect to cellular or gps. How can I fix this?

 

[rp-x1]

Have you done the basics like rebooting? I'd also reseat the SIM.

Failing that try a new sim.

 

[t_jay17]

Tried and it still does it.

 

[Legendlord4751]

Tried and it still does it.

Have you tried a new SIM?

 

[t_jay17]

I tried my brothers sim from his phone and it does the same thing.

 

[andrew129260]

Replace the phone then. Sounds like a dud.

 

[t_jay17]

I got the phone replaced and for a day the new one was working fine but now it is doing the same thing. Could the problem be with my sim card or did I get another bad phone?