Problems backupping my E2303

[daninguno]

I've tried loads of times to backup my phone, the problem is that all times I tried, it reached quickly the 50% and stopped for hours onto that percentage until I was bored and I desconnected it (I think that the time that lasted in cutting it off was of about 12 hours ) except twice in which one my laptop restarted and in the other it finished but it said that there was a problem caused by com.xda.labs.play (I'm not 100% sure that it was exactly com.xda.labs.play was it said).
View attachment 4237456
Anyone can help me?

 

[daninguno]

I've tried loads of times to backup my phone, the problem is that all times I tried, it reached quickly the 50% and stopped for hours onto that percentage until I was bored and I desconnected it (I think that the time that lasted in cutting it off was of about 12 hours ) except twice in which one my laptop restarted and in the other it finished but it said that there was a problem caused by com.xda.labs.play (I'm not 100% sure that it was exactly com.xda.labs.play was it said).

Anyone can help me?

I've already fixed it (it fixed itself xD)