Problems with facebook chat integration

[warenbe]

Hi,

i have a strange problem: i'm constantly connected to facebook chat with my WP7.
(last update)

but i don't receive messages directly to WP7
so when i connect to facebook on my computer i see messages i never had on my phone...

does anybody got the same problem? it was working good 2 month ago and now it doesn't

 

[OndraSter]

Is it after updating to Tango?

Delete your Facebook account from your phone and unlink it on your Live account and then join them back together.

 

[dannejanne]

This is a problem that is starting to show up for a lot of users. Me included.

Most likely something to do with the integration itself. No one has been able to fix it as far as I know. Happens both on Tango or non-Tango so it's not related to that.

I can get like one or two messages from Facebook in the chat but then I get no more only to find out I got more messages if I log in to Facebook on the web and take a look. The messages just stops being delivered to the phone for some reason.

 

[bkotyik]

This is a problem that is starting to show up for a lot of users. Me included.

Most likely something to do with the integration itself. No one has been able to fix it as far as I know. Happens both on Tango or non-Tango so it's not related to that.

I can get like one or two messages from Facebook in the chat but then I get no more only to find out I got more messages if I log in to Facebook on the web and take a look. The messages just stops being delivered to the phone for some reason.

Have you ever used some kind of third party Facebook Messenger. I used to use IM+ which caused problems, because It didnt sign me off accurately, and left me signed in. This caused the same behaviour that you described. I suggest you to log in to your facebook accout and remove all the unused apps from your profile, and try It again. If It now works, maybe there is something with your operator, maybe they have network instability and lose some network packages or anything like that. If nothing works, try to do a hard reset, but make a backup before that in case It didnt solve your problem.

 

[warenbe]

Yep exactly same thing

i already tried:

- hard reset
- disconnect / reconnect in "Messages" tab
- switch from "available" to "offline" and get back to available
- as OndraSter said, remove facebook link in Live, and then relink it

i hope Microsoft will solve the problem.
as far as i know, everything goes through Live no? so i think it's microsoft problem, not facebook

and i never used other softwares (like IM+)

 

[brlag]

I had this problem. Solved by itself.
What happens is when you reply a facebook message via integrated message app you'll stop receiving messages until you disconnect and connect again. Seen to be a problem with live integration with facebook, hope it'll be fixed with the new revamp they'll do to make MS web pages more metro.

 

[warenbe]

I had this problem. Solved by itself.
What happens is when you reply a facebook message via integrated message app you'll stop receiving messages until you disconnect and connect again. Seen to be a problem with live integration with facebook, hope it'll be fixed with the new revamp they'll do to make MS web pages more metro.

i tried to remove facebook from phone, then add it again. but it doesn't solve the problem.
i'm facing another problem too: If i switch off the facebook chat in "messages", i keep connected to the chat. so poeple send me message but i don't receive them until i go to facebook application (which i never do)